Patient Service Specialist — Medical Front Desk

Summit Health; Shirley (NY); Vor Ort; USD 21.000 - 30.000; Vollzeit

Zusammenfassung

Summit Health in Shirley, NY is seeking a Medical Receptionist to greet patients, register them, and coordinate with the clinical team for timely check-in. The role requires strong customer service, basic computer skills, and the ability to handle multiple tasks.

You will answer phones, collect insurance information, verify eligibility, process co-pays, and maintain accurate records. A high school diploma and a friendly, can-do attitude are essential; bilingual skills are a plus depending on

Qualifikationen

• Minimum high school diploma or GED required.
• Strong customer service and interpersonal skills are essential.
• Proficiency with computers and basic data entry is needed.
• Excellent verbal and written communication abilities are important.
• Ability to handle multiple tasks calmly in a busy front-desk environment.

Aufgaben

• Greet and welcome patients and visitors.
• Organize and coordinate patient intake and appointments.
• Enter and update patient information in the system accurately.
• Assist patients with completing paperwork as needed.
• Scan, update, and file medical records.
• Answer phone calls and respond to inquiries promptly and politely.
• Process insurance information and verify patient eligibility; liaise with Billing as needed.
• Handle cash and co-payments accurately.
• Provide outstanding customer service to every patient.
• Inform site manager of wait times and patient inquiries as they arise.

Kenntnisse

Customer service

Verbal communication

Multitasking

Computer proficiency

Phone etiquette

Ausbildung

High School Diploma or GED

Jobbeschreibung

Summit Health in Shirley, NY is seeking a Medical Receptionist to greet patients, register them, and coordinate with the clinical team for timely check-in. The role requires strong customer service, basic computer skills, and the ability to handle multiple tasks.

You will answer phones, collect insurance information, verify eligibility, process co-pays, and maintain accurate records. A high school diploma and a friendly, can-do attitude are essential; bilingual skills are a plus depending on