Patient Access & Scheduling Specialist

Rush University Medical Center; Garland (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Prescription coverage

PTO & EID

401(k) with match

Disability insurance

Family medical leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in Garland, TX is seeking a Patient Service Specialist (PSS) to join a fast-paced outpatient team. This full-time role involves checking in/out patients, verifying insurance, scheduling, and maintaining accurate EMR records in the electronic medical record system.

Key duties include ensuring smooth patient flow, collecting payments, reconciling charges, and providing responsive service to patients and staff.

Qualifications

• HS diploma or GED is required.
• Customer service experience preferred.
• Knowledge of insurance verification.
• Healthcare, medical, or dental office administration experience.

Responsibilities

• Coordinates patient appointments and supports Treatment adherence with the Center manager.
• Registers patient information with signatures and accurate EMR entries.
• Verifies patient insurance and provides explanations of benefits and financial responsibilities.
• Collects patient responsibility at each visit.
• Scans and maintains medical documents.
• Reconciles and posts charges daily for clean claim processing.
• Responds to information requests from patients and other departments.
• Maintains office and manages supplies and mail.
• Willing to adjust schedule to center needs.
• Travels to non-home location centers or other sites for coverage as needed.

Skills

Customer service

Insurance verification

Healthcare admin

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Garland, TX is seeking a Patient Service Specialist (PSS) to join a fast-paced outpatient team. This full-time role involves checking in/out patients, verifying insurance, scheduling, and maintaining accurate EMR records in the electronic medical record system.

Key duties include ensuring smooth patient flow, collecting payments, reconciling charges, and providing responsive service to patients and staff.