Patient Service Specialist - Front Office & Scheduling

Abrazo Health; Casa Grande (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

401(k) with employer match

Paid time off

Career development

HSA & FSA

EAP

Pet insurance

Job summary

Abrazo Health in Casa Grande, AZ is seeking a non-exempt medical office front desk professional to greet patients, manage appointments, verify demographics and insurance, and assist with referral processing.

You will handle check-in/check-out, collect co-pays, and provide patient enrollment assistance while upholding HIPAA and office policies. This role emphasizes friendly service and accurate data entry in a busy clinic.

Qualifications

• Customer service experience in a healthcare setting preferred.
• Strong communication and patient service skills required.
• Demonstrated accuracy in data entry and HIPAA awareness.

Responsibilities

• Greets patients and manages office communications including phones and scheduling.
• Checks in patients, collects demographics, verifies insurance, and enters data.
• Checks out patients and assists with referrals and scheduling.
• Collects co-pays and posts charges; handles billing and patient balances.
• Explains the patient portal and assists with enrollment.
• Performs additional office tasks as needed.

Skills

Customer service

Education

High school diploma/GED

Job description

Abrazo Health in Casa Grande, AZ is seeking a non-exempt medical office front desk professional to greet patients, manage appointments, verify demographics and insurance, and assist with referral processing.

You will handle check-in/check-out, collect co-pays, and provide patient enrollment assistance while upholding HIPAA and office policies. This role emphasizes friendly service and accurate data entry in a busy clinic.