Patient Services Front Office Specialist

Tenet Healthcare; Avondale (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Generous PTO

Career development

Job summary

Tenet Physician Resources is seeking a non-exempt medical office front desk professional to support Abrazo Biltmore Cardiology West Goodyear, AZ. The role focuses on patient check-in/out, scheduling, insurance verification, and patient education in a physician practice.

Ideal candidates will have a High School diploma/GED and at least one year of customer service experience, preferably in healthcare. A $500 sign-on bonus is offered for new hires and benefits include a full suite of medical and

Qualifications

• High school diploma or GED is required.
• At least 1 year of customer service experience, preferably in a hospital or physician office setting.
• Sign-on bonus is for new hires only.

Responsibilities

• Greets patients entering the practice and manages front office interactions.
• Answers phones, schedules appointments, and confirms/reschedules as needed.
• Checks in patients, verifies insurance, collects co-pays, and posts charges.
• Assists with referral processing, patient enrollment in the portal, and provides information about policies.

Skills

Customer service

Reception

Phone etiquette

Education

High school diploma/GED

Tools

Electronic medical records (EMR)

Job description

Tenet Physician Resources is seeking a non-exempt medical office front desk professional to support Abrazo Biltmore Cardiology West Goodyear, AZ. The role focuses on patient check-in/out, scheduling, insurance verification, and patient education in a physician practice.

Ideal candidates will have a High School diploma/GED and at least one year of customer service experience, preferably in healthcare. A $500 sign-on bonus is offered for new hires and benefits include a full suite of medical and