Patient Service Specialist - Front Office Medical Assistant

Allergy Partners; Fullerton (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Paid Time Off

Paid Holidays

Vision Insurance

Dental Insurance

Life Insurance

Disability Insurance

Health Savings Account (HSA)

Job summary

Allergy Partners in Fullerton, CA is seeking a Patient Service Representative to greet patients, schedule appointments, collect payments, and maintain accurate patient records at the front desk. You will answer phones professionally, verify demographics and insurance, post charges and payments, balance daily transactions, and assist with referrals and test scheduling according to policy.

This role offers a team-oriented environment with opportunities for professional growth and a comprehensive

Qualifications

• Minimum of two years in medical office or customer service.
• Proven ability to collect payments and balance a cash drawer.
• Familiarity with scheduling and insurance terminology.
• Experience with EMR/practice management software preferred.

Responsibilities

• Answer phones professionally and schedule appointments.
• Screen visitors and respond to patient information requests.
• Verify demographics and insurance information.
• Post charges and payments; balance daily transactions.
• Assist with referrals and test scheduling.
• Maintain front desk area and patient charts.

Skills

Customer service

Cash handling

Phone etiquette

HIPAA compliance

Medical office software

Education

High school diploma

Tools

GE Centricity

Job description

Allergy Partners in Fullerton, CA is seeking a Patient Service Representative to greet patients, schedule appointments, collect payments, and maintain accurate patient records at the front desk. You will answer phones professionally, verify demographics and insurance, post charges and payments, balance daily transactions, and assist with referrals and test scheduling according to policy.

This role offers a team-oriented environment with opportunities for professional growth and a comprehensive