Patient Services Specialist - Front Desk & Scheduling

Allergy Partners; Clemson (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Paid Time Off

Paid Holidays

Vision Insurance

Health Savings Account (HSA)

Dental Insurance

Life Insurance

Disability Insurance

Job summary

Allergy Partners is seeking a Patient Service Representative to register patients, answer calls, schedule appointments, collect payments, and post charges in a fast-paced allergy and asthma care practice.

Responsibilities include maintaining patient charts, confirming insurance details, handling cash, and supporting front office operations. Experience in medical offices with excellent communication and accuracy is preferred; bilingual abilities are a plus.

Qualifications

• Minimum of two years of experience in a medical office or customer service position.
• Proven success asking for payment, making change, and balancing a cash drawer.
• Working knowledge of basic managed care terminology and practices.
• Familiarity with scheduling and rearranging appointments effectively.
• Comfortable using email and word processing; experience with internet applications.
• Working knowledge of practice management and electronic health record software; GE Centricity a plus.

Responsibilities

• Answers the telephone professionally and directs calls and makes appointments.
• Screens visitors and responds to routine requests for information from patients and vendors.
• Maintains front office equipment and supplies; handles faxes and mail.
• Verifies demographic and insurance information for new and established patients.
• Check out patients and collect payment; arrange payment plans as needed.
• Balances daily transactions and prepares deposits; closes the office daily according to policy.

Skills

Medical office experience

Cash handling

Payment collection

Scheduling

Managed care terminology

Multitasking

Communication skills

Bilingual (bonus)

Education

High school diploma

Tools

GE Centricity

Job description

Allergy Partners is seeking a Patient Service Representative to register patients, answer calls, schedule appointments, collect payments, and post charges in a fast-paced allergy and asthma care practice.

Responsibilities include maintaining patient charts, confirming insurance details, handling cash, and supporting front office operations. Experience in medical offices with excellent communication and accuracy is preferred; bilingual abilities are a plus.