Patient Service Specialist | Front Desk & Scheduling

SGS Consulting; Philadelphia (Philadelphia County); On-site; USD 19,000 - 25,000; Full time

Job summary

SGS Consulting is seeking an organized front desk professional to greet patients, manage appointments, and maintain patient records at our Philadelphia office. The role requires courteous patient interactions and strong communication with medical staff to ensure a smooth office workflow.

Candidates should have a high school diploma and proven proficiency with computer systems. This is an onsite position with a focus on excellent customer service at the front desk.

Qualifications

• Customer service and front desk experience required.
• Strong computer and system proficiency preferred.

Responsibilities

• Greet and assist patients at front desk in a professional, courteous manner.
• Answer and direct incoming calls, schedule appointments, and maintain patient records.
• Facilitate communication between patients and medical staff to support smooth workflow.

Skills

Front desk experience

Education

High school diploma

Job description

SGS Consulting is seeking an organized front desk professional to greet patients, manage appointments, and maintain patient records at our Philadelphia office. The role requires courteous patient interactions and strong communication with medical staff to ensure a smooth office workflow.

Candidates should have a high school diploma and proven proficiency with computer systems. This is an onsite position with a focus on excellent customer service at the front desk.