Front Desk Patient Services Specialist

SGS Consulting; Elm (PA); On-site; USD 28,000 - 42,000; Full time

Job summary

SGS Consulting is seeking a front desk professional to manage patient intake and reception duties in a medical office setting. You will greet patients, answer calls, schedule appointments, and maintain accurate records using internal systems.

The role requires strong customer service skills, front desk experience, and basic computer proficiency to support efficient office operations and clear communication between patients and medical staff.

Qualifications

• Front desk experience and patient service required.
• Proficiency with common computer systems and office software.
• High school diploma required.

Responsibilities

• Greet and assist patients at the front desk in a courteous, professional manner.
• Answer and direct calls, schedule appointments, and maintain patient records accurately.
• Ensure smooth office workflow by coordinating communication between patients and staff.

Skills

Customer service

Front desk experience

Computer proficiency

Education

High school diploma

Job description

SGS Consulting is seeking a front desk professional to manage patient intake and reception duties in a medical office setting. You will greet patients, answer calls, schedule appointments, and maintain accurate records using internal systems.

The role requires strong customer service skills, front desk experience, and basic computer proficiency to support efficient office operations and clear communication between patients and medical staff.