Patient Service Specialist (Float) – Travel & Multi-Clinic

Select Medical; Grapevine (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Prescription coverage

Paid Time Off

Extended Illness Days

401(k) with company match

Disability insurance

Personal and Family Medical Leave

PSS Ladder Program

Job summary

Baylor Scott & White Institute for Rehabilitation in Grapevine, TX is seeking a Full Time Patient Service Specialist (PSS) - Float. This role requires travel to multiple outpatient clinics in Grapevine and surrounding areas, with hours varying Mon–Fri between 7am–7pm.

Starting hourly salary ranges from $18 to $25 based on experience. The PSS will manage referrals, intake, data entry, billing reports, and verify insurance while collecting copays and assisting patients throughout visits.

Qualifications

• Customer service experience is preferred.
• Knowledge of insurance verification processes.
• Experience with healthcare office administration is desirable.

Responsibilities

• Coordinates patient appointments and supports treatment adherence.
• Registers patient information and ensures forms are complete in the electronic medical record.
• Verifies insurance and obtains required authorizations; explains benefits and financial responsibilities.
• Collects patient responsibility at visits and scans medical documents.
• Reconciles charges and posts daily for clean claim processing.
• Responds to information requests from patients, other departments and physicians.
• Maintains office, orders supplies and manages mail.
• Willing to adjust schedule to center needs and travels to non-home location centers as needed.

Skills

Customer service experience

Insurance verification

Healthcare office administration

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Grapevine, TX is seeking a Full Time Patient Service Specialist (PSS) - Float. This role requires travel to multiple outpatient clinics in Grapevine and surrounding areas, with hours varying Mon–Fri between 7am–7pm.

Starting hourly salary ranges from $18 to $25 based on experience. The PSS will manage referrals, intake, data entry, billing reports, and verify insurance while collecting copays and assisting patients throughout visits.