PSR Float – Multisite Patient Care (Green Bay)

Prevea Health; Green Bay (WI); On-site; USD 33,000 - 42,000; Full time

Job summary

Prevea Health in Green Bay is seeking a Patient Service Representative Float to welcome, register and schedule patients across seven locations. You will float between locations, handle demographic/insurance info, answer inquiries, collect payments, schedule appointments, and support staff.

This is a full-time role with benefits across multiple sites in Green Bay and surrounding markets. The position requires strong customer service, communication, and computer skills, with the ability to adapt

Qualifications

• High School Diploma or GED required.
• Experience in customer service, insurance and/or healthcare preferred.
• Strong communication and computer skills.

Responsibilities

• Welcome, register, and schedule patients and visitors.
• Obtain and verify demographic and insurance information.
• Route inquiries and messages to the appropriate staff.
• Assist with financial questions and collect payments.
• Schedule appointments and manage deposits for processing.
• Work across multiple locations with flexible shifts.

Skills

Communication skills

Telephone skills

Customer service

Empathy

Multitasking

Teamwork

Computer skills

Education

High School Diploma or GED

Tools

MyPrevea

Job description

Prevea Health in Green Bay is seeking a Patient Service Representative Float to welcome, register and schedule patients across seven locations. You will float between locations, handle demographic/insurance info, answer inquiries, collect payments, schedule appointments, and support staff.

This is a full-time role with benefits across multiple sites in Green Bay and surrounding markets. The position requires strong customer service, communication, and computer skills, with the ability to adapt