Patient Experience Specialist - Float Front Office (PRN)

Rush University Medical Center; Pflugerville (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Baylor Scott & White Institute for Rehabilitation in Austin, TX (Pflugerville) is seeking a Patient Service Specialist (PSS) - Float. This PRN role requires travel to multiple outpatient clinics, with hours varying Mon-Fri between 7am-7pm. PRN rate: $21.00 per hour.

You will greet patients, manage phones, intake, insurance verification, scheduling, cash handling, and support therapy staff. Candidate must be organized, adaptable, and capable of working independently or with others.

Qualifications

• HS diploma or GED is required.

Responsibilities

• Greets patients.
• Answers phones.
• Patient intake and data entry.
• Insurance verification and pre-authorization.
• Schedules patient appointments.
• Operates front office of outpatient centers.
• Supports therapists and therapy assistants.
• Daily cash balancing and weekly banking deposits.

Education

HS diploma or GED

Job description

Baylor Scott & White Institute for Rehabilitation in Austin, TX (Pflugerville) is seeking a Patient Service Specialist (PSS) - Float. This PRN role requires travel to multiple outpatient clinics, with hours varying Mon-Fri between 7am-7pm. PRN rate: $21.00 per hour.

You will greet patients, manage phones, intake, insurance verification, scheduling, cash handling, and support therapy staff. Candidate must be organized, adaptable, and capable of working independently or with others.