Patient Service Specialist - Fast-Paced Clinic Front Desk

Forefront Dermatology; Batesville (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401K with employer contributions

PTO and Holidays

Life insurance

Job summary

Forefront Dermatology in Batesville, IN is seeking a Patient Service Representative to handle front-desk check-in, verify insurance, and manage a multi-line phone system in a fast-paced clinic. You will maintain patient records, assist with billing tasks like co-pays, and support the team with scheduling and basic EHR duties while delivering friendly, professional service.

Qualified candidates will have strong computer skills, attention to detail, and a team-oriented attitude; prior medical

Qualifications

• Requires high school diploma or equivalent
• Strong customer service and communication skills required
• Proficiency in basic computer functions and ability to learn new software quickly
• Must demonstrate attention to detail and ability to multi-task

Responsibilities

• Handles opening and closing clinic duties
• Greets patients and checks in, verifies insurance
• Scans documents into electronic health record
• Maintains waiting area and reception area
• Monitors schedules for added/cancelled/no-show appointments
• Schedules follow-up appointments as needed
• Responds to tasks in the electronic health record system
• Orders clinic office supplies
• Sells and tracks cosmetic products
• Distributes mail
• Prepares for next day appointments

Skills

Excellent customer service

Strong communication

Organizational skills

Basic computer skills

Typing 40 wpm

Education

High school diploma or equivalent

Job description

Forefront Dermatology in Batesville, IN is seeking a Patient Service Representative to handle front-desk check-in, verify insurance, and manage a multi-line phone system in a fast-paced clinic. You will maintain patient records, assist with billing tasks like co-pays, and support the team with scheduling and basic EHR duties while delivering friendly, professional service.

Qualified candidates will have strong computer skills, attention to detail, and a team-oriented attitude; prior medical