Patient Service Specialist - Clinic Front Desk

Forefront Dermatology; Jackson (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

HSA $500 match

PTO & Holidays

Life Insurance

Short-Term Disability

Additional Life Insurance

Accident & Critical Illness Insurance

401K with employer contribution

Profit Sharing

Employee Discounts

Job summary

Forefront Dermatology in Jackson, MI is seeking a full-time Patient Service Representative to manage patient check-in, verify insurance, handle a multi-line phone system, and keep the front desk organized and welcoming.

This role requires a high school diploma and 1+ year medical office experience, strong computer skills, excellent customer service, and the ability to multi-task in a fast-paced clinic.

Qualifications

• High school diploma or equivalent is required.
• 1+ years of recent medical office experience preferred.
• Proficient in basic computer functions.
• Ability to learn new software quickly.
• Excellent customer service, communication and organizational skills.

Responsibilities

• Performs opening and closing clinic duties.
• Greet patients, check in for appointments and verify insurance.
• Scans documents into electronic health record.
• Maintains tidiness of waiting area and reception counter.
• Checks schedules for added, canceled and no-show appointments.
• Schedules follow-up appointments as needed.
• Responds to designated tasks in the electronic health record.
• Orders clinic office supplies.
• Sells and tracks cosmetic products.
• Distributes mail.
• Prepares for next day scheduled appointments.

Skills

Customer Service

Communication

Organizational Skills

Attention to Detail

Multi-tasking

Typing 40 wpm

Education

High School Diploma

Job description

Forefront Dermatology in Jackson, MI is seeking a full-time Patient Service Representative to manage patient check-in, verify insurance, handle a multi-line phone system, and keep the front desk organized and welcoming.

This role requires a high school diploma and 1+ year medical office experience, strong computer skills, excellent customer service, and the ability to multi-task in a fast-paced clinic.