Patient Service Specialist - Allergy Clinic Front Desk

Scripps Health; California; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Career development

Retirement options

Job summary

Scripps Health in Carmel Valley is seeking a Patient Service Representative to join the Allergy department. This full-time role operates Monday through Friday, 8:00 AM to 5:00 PM, providing front-line service, accurate registration, scheduling, and payment collection to create a positive patient experience.

Responsibilities include verifying demographics and insurance, assisting with referrals/authorizations, handling check-in/out workflows, and responding to billing questions.

Qualifications

• Proficiency with computer applications and ability to handle monetary transactions.
• Excellent communication and customer service skills.
• Strong organizational and analytical abilities; problem solving.

Responsibilities

• Gather information for accurate patient registration and assign Medical Record Number.
• Schedule appointments and manage check-in/check-out functions.
• Handle at-patient inquires and respond to billing questions.
• Prepare end-of-day reporting and payment reconciliation.
• Verify demographics and insurance information; facilitate referrals/authorizations.

Skills

Customer service

Excellent communication

Analytical skills

Mathematical skills

Tools

Computer applications

Job description

Scripps Health in Carmel Valley is seeking a Patient Service Representative to join the Allergy department. This full-time role operates Monday through Friday, 8:00 AM to 5:00 PM, providing front-line service, accurate registration, scheduling, and payment collection to create a positive patient experience.

Responsibilities include verifying demographics and insurance, assisting with referrals/authorizations, handling check-in/out workflows, and responding to billing questions.