Patient Service Specialist

Select Medical; Woodbridge Township (NJ); On-site; USD 28,000 - 33,000; Full time

Job summary

Kessler Rehabilitation Center is seeking a Patient Service Specialist at its Avenel, NJ location. This full-time front desk role involves greeting patients, answering phones, scheduling, and handling preliminary billing tasks to ensure smooth admissions and patient care.

Ideal candidates have HS diploma or GED and customer service experience, with preferred knowledge of insurance verification and healthcare office administration.

Qualifications

• HS diploma or GED is required.
• Customer service experience required.
• Knowledge of insurance verification preferred.
• Healthcare, Medical office administration preferred.

Responsibilities

• Greets patients with exceptional customer service to create a positive patient experience.
• Answers phones.
• Ability to multi-task in a high volume setting.
• Insurance verification and pre-authorization.
• Schedules patient appointments and checks them in at arrival.
• Collection of co-pays.
• Daily cash balancing and weekly banking deposits.
• Patient intake and data entry to ensure proper billing.
• Complete daily billing reports and work with central billing office (CBO).
• Communication and teamwork with clinic staff and supporting departments.

Job description

Overview

Kessler Rehabilitation Center

Patient Service Specialist

* Front Desk Receptionist Position*

Location: Avenel, New Jersey

FULL-TIME

40 hours/week

Mondays 8am-8pm, Wednesdays 8am-7pm, Thursdays 9am-7pm and Fridays 8am-4pm (subject to change)

Pay Range: $20-24 hourly depending on experience

Must have reliable transportation

Kessler Rehabilitation Center is the outpatient network of Kessler Institute for Rehabilitation, one of the nation's leading rehabilitation hospitals. Founded in 1948, Kessler has continued to expand its programs and services to meet the growing demand for quality outpatient physical and occupational therapies. Today, Kessler has more than 90 centers in 13 counties across New Jersey, and treats more than 38,000 patients each year.

By carefully integrating clinical expertise, experience and leading-edge technologies, Kessler helps to optimize the recovery of individuals with orthopedic, sports and work-related injuries, musculoskeletal and neuromuscular conditions and other physical rehabilitation needs.

Kessler is not only committed to the health and quality of life of its patients, but to the well-being of its communities. Our centers host a wide range of free educational events, screenings and seminars and offer programming to local schools and colleges, libraries, community organizations, youth centers, sports and recreation leagues, and other groups.

Responsibilities

• Greets patients with exceptional customer service to create a positive patient experience
• Answers phones
• Ability to Multi-task in a high volume setting
• Insurance verification and pre-authorization
• Schedules patients appointments and checks them in at arrival
• Collection of co-pays
• Daily cash balancing and weekly banking deposits
• Patient intake and data entry to ensure proper billing
• Complete daily billing reports and work with central billing office (CBO)
• Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience

Qualifications

Minimum Qualifications

• HS diploma or GED is required
• Customer service experience required

Preferred Experience

• Knowledge of insurance verification preferred
• Healthcare, Medical, Dental office administration preferred

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.