Patient Service Specialist

Select Medical; Edison (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Generous PTO to maintain a healthy W-L

Comprehensive medical/rx, vision, andd

Company matching 401(k) retirement and

Job summary

Kessler Rehabilitation Center in Edison, New Jersey is seeking a Patient Service Specialist (Front Desk Receptionist) for a full-time position with day and evening shifts. The role includes greeting patients, handling phones, insurance verification, scheduling, and cash handling.

Pay is $20–$24 per hour depending on experience. Applicants should have a HS diploma or GED and customer service experience; reliable transportation is required. This position offers benefits through Select Medical.

Qualifications

• HS diploma or GED is required.
• Customer service experience required.
• Knowledge of insurance verification preferred.

Responsibilities

• Greets patients with exceptional customer service to create a positive patient experience
• Answers phones and maintains a professional demeanor
• Multi-task in a high-volume setting
• Insurance verification and pre-authorization
• Schedules appointments and checks patients in at arrival
• Collection of co-pays and daily cash balancing
• Prepare daily billing reports and coordinate with central billing office
• Communicate and collaborate with clinic staff for a seamless experience

Skills

Customer service

Phone etiquette

Multi-tasking

Education

HS diploma or GED

Job description

Overview

Kessler Rehabilitation Center

Patient Service Specialist

* Front Desk Receptionist Position*

Location: 1706 Woodbridge Ave Edison, New Jersey

FULL-TIME

40 hours/week

Day and evening shifts

Pay Range: $20-24 hourly depending on experience

Must have reliable transportation

At Kessler Rehabilitation Center we offer our employees:

• Generous PTO to maintain a healthy work-life balance
• Comprehensive medical/Rx, vision, and dental plan offerings
• Company matching 401(k) retirement plans, as well as Life and Disability protection

Kessler Rehabilitation Center is the outpatient network of Kessler Institute for Rehabilitation, one of the nation's leading rehabilitation hospitals. Founded in 1948, Kessler has continued to expand its programs and services to meet the growing demand for quality outpatient physical and occupational therapies. Today, Kessler has more than 90 centers in 13 counties across New Jersey, and treats more than 38,000 patients each year.

By carefully integrating clinical expertise, experience and leading-edge technologies, Kessler helps to optimize the recovery of individuals with orthopedic, sports and work-related injuries, musculoskeletal and neuromuscular conditions and other physical rehabilitation needs.

Kessler is not only committed to the health and quality of life of its patients, but to the well-being of its communities. Our centers host a wide range of free educational events, screenings and seminars and offer programming to local schools and colleges, libraries, community organizations, youth centers, sports and recreation leagues, and other groups.

Responsibilities

• Greets patients with exceptional customer service to create a positive patient experience
• Answers phones
• Ability to Multi-task in a high volume setting
• Insurance verification and pre-authorization
• Schedules patients appointments and checks them in at arrival
• Collection of co-pays
• Daily cash balancing and weekly banking deposits
• Patient intake and data entry to ensure proper billingComplete daily billing reports and work with central billing office (CBO)
• Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience

Qualifications

Minimum Qualifications

• HS diploma or GED is required
• Customer service experience required

Preferred Experience

• Knowledge of insurance verification preferred
• Healthcare, Medical, Dental office administration preferred

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.