Patient Service Specialist

Kessler Rehabilitation Center; Bernardsville (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Mentorship program

Student debt benefit

Generous PTO

Comprehensive benefits

401(k) matching

Job summary

Kessler Rehabilitation Center is seeking a Patient Service Specialist to manage front desk operations, scheduling, and patient data. You will coordinate appointments, handle basic medical record tasks, and support billing-related activities for smooth clinic operations.

The role requires strong communication, reliability, and a commitment to excellent patient service during morning and evening shifts.

Qualifications

• High School Diploma or equivalent (required).
• Two years in a medical office setting preferred.
• Knowledge of health insurance is helpful.
• Basic computer skills and clerical tasks required.
• Strong communication and interpersonal skills with patients and staff.

Responsibilities

• Manage front office operations: scheduling, reception, and medical records preparation.
• Coordinate patient flow and data collection; handle authorizations as needed.
• Assist with clinic statistics, reports, and daily banking deposits.

Skills

Customer service

Multitasking

Communication

Education

High School Diploma or equivalent

Job description

Kessler Rehabilitation Center

Position: Patient Service Specialist

Location

80 Morristown Rd Unit 28, Bernardsville, NJ 07924

Schedule

• Monday 8 am -7 pm
• Tuesday 8 am -1 pm
• Wednesday 8 am -5 pm
• Thursday 11 am - 7 pm
• Friday 8 am -3 pm

Compensation

$20-$24 hourly (depending on years of experience)

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

Benefits

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive benefits packages
• Invest in Your Future: Company matching 401(k) retirement plans
• Advance your Career: We offer a tuition reimbursement program
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Job Responsibilities

• Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility’s “front office” activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions. Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over the counter cash. Possesses exceptional communication skills.

Qualifications

• High School Diploma or equivalent required
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
• Must be available early mornings and evenings for all shifts Monday - Friday.