Patient Service Specialist

Kessler Pt; Lodi (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Mentorship program

Student debt benefit

Generous PTO

Comprehensive benefits

401(k) match

Tuition reimbursement

Internal mobility

Job summary

Kessler Rehabilitation Center in Lodi, NJ is seeking a Patient Service Specialist to manage front office operations, including patient scheduling, reception, medical records, and clinic statistics.

The role requires excellent customer service and strong communication, with multi-tasking abilities and basic computer skills; it is full-time, Monday–Friday with a Wednesday late shift, and offers mentorship, PTO, comprehensive benefits, 401(k) matching, tuition reimbursement, and internal mobility

Qualifications

• High School Diploma or equivalent required.
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required.
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.

Responsibilities

• Ensures the highest level of customer service to patients and referrals through front office coordination.
• Manages patient scheduling, reception duties, and medical record preparation.
• Collects, reconciles and prepares daily deposits and maintains clinic statistics and reports.

Skills

Customer service

Interpersonal skills

Communication skills

Multi-tasking

Education

High School Diploma or equivalent

Tools

Basic computer skills

Word processing

Job description

Kessler Rehabilitation Center

Patient Service Specialist

Location: 10 Summer Street, Lodi, NJ 07644

Full-time, Monday through Friday. Hours are generally 9:00 AM - 5:30 PM, with one late shift on Wednesday from 10:30 AM - 7:00 PM.

Compensation: $20-$24 hourly (depending on years of experience)

At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

Benefits and Perks

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive benefits packages
• Invest in Your Future: Company matching 401(k) retirement plans
• Advance your Career: We offer a tuition reimbursement program
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility's "front office" activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions. Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over the counter cash. Possesses exceptional communication skills.

Qualifications and Requirements

• High School Diploma or equivalent required
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
• Must be available early mornings and evenings for all shifts Monday - Friday.