Patient Service Specialist

1st Choice Healthcare, Inc.; Pocahontas (AR); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

1st Choice Healthcare, Inc. is seeking a Patient Service Specialist to greet patients, check in/out, collect fees, and verify insurance information in the EHR. You will answer calls, take messages, and schedule appointments to ensure smooth clinic flow.

We value patient-centered care in a community health setting; this non-profit clinic emphasizes confidentiality and professionalism in a fast-paced environment. Safety sensitive role with policy on marijuana card compliance.

Qualifications

• High school diploma required or equivalent.
• Experience in healthcare or customer service preferred.
• Proficient with computer systems including EMR.
• Ability to multitask in a fast-paced environment.
• Maintain professionalism and confidentiality at all times.

Responsabilités

• Greet patients and check them in and out.
• Collect fees and verify insurance information in the EHR.
• Answer phone, take messages and schedule appointments.
• Ensure attendance is maintained as part of daily responsibilities.

Connaissances

Patient greeting

EHR proficiency

Multitasking

Phone etiquette

Confidentiality

Formation

High school diploma

Description du poste

The Patient Service Specialist works as part of the care team performing those clerical duties necessary to prepare patients for a visit. Greet patients, checks patients in and out and collects fees. Ensures that accurate patient and insurance information is collected and entered in the EHR. Answers telephone, takes messages and makes appointments. Attendance is an essential job function.

At 1st Choice Healthcare, we embrace and practice patient-centered care and we strive to provide all of our patients with the best possible medical care. We encourage each patient to take an active role in their healthcare. We believe that in addition to helping patients when they are sick, we can and should help guide them in making healthy choices for preventive care.

1st Choice Healthcare is a non-profit, Joint Commission accredited, Federally Qualified Health Center. We welcome all members of our community, especially those unable to afford care. We are founded and governed by our community.

Qualifications:

• High school diploma
• Previous experience in a healthcare setting or customer service role preferred.
• Proficiency in computer skills, including experience with electronic medical records systems.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Ability to maintain professionalism and confidentiality at all times.

This is a Safety Sensitive position (the use of a Medical Marijuana card is prohibited according to Act 593).

Facial piercings are not allowed.

Equal Opportunity Employer