Patient Service Specialist

1st Choice Healthcare, Inc.; Paragould (AR); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

1st Choice Healthcare is seeking aPatient Service Specialist to join our care team in Arkansas. You will greet patients, handle check-in/out, collect fees, and ensure accurate patient and insurance data is recorded in the EHR.

You will answer phones, take messages, and assist with appointment scheduling in a fast-paced medical office. This role emphasizes patient-centered service, confidentiality, and professionalism, with safety-sensitive policies and a commitment to accessible healthcare for

Qualifications

• High school diploma required or preferred.
• Experience in healthcare or customer service helpful.
• Proficiency with computer systems and electronic medical records.

Responsabilités

• Greet patients, check patients in/out and collect fees.
• Ensure accurate patient and insurance information is collected and entered in the EHR.
• Answer phones, take messages and make appointments.

Connaissances

Customer service

Multitasking

Confidentiality

Computer skills

Formation

High school diploma

Outils

EMR systems

Description du poste

The Patient Service Specialist works as a part of the care team performing those clerical duties necessary to prepare patients for a visit. Greet patients, checks patients in and out and collects fees. Ensures that accurate patient and insurance information is collected and entered in the EHR. Answers telephone, takes messages and makes appointments. Attendance is an essential job function.

At 1st Choice Healthcare, we embrace and practice patient-centered care and we strive to provide all of our patients with the best possible medical care. We encourage each patient to take an active role in their healthcare. We believe that in addition to helping patients when they are sick, we can and should help guide them in making healthy choices for preventive care.

1st Choice Healthcare is a non-profit, Joint Commission accredited, Federally Qualified Health Center. We welcome all members of our community, especially those unable to afford care. We are founded and governed by our community.

Qualifications:

• High school diploma
• Previous experience in a healthcare setting or customer service role preferred.
• Proficiency in computer skills, including experience with electronic medical records systems.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Ability to maintain professionalism and confidentiality at all times.

This is a Safety Sensitive position(the use of a Medical Marijuana card is prohibited according to Act 593).

Facial piercings are not allowed.

Equal Opportunity Employer