Patient Service Specialist Paragould

1st Choice Healthcare, Inc.; Paragould (AR); On-site; USD 30,000 - 36,000; Full time

Job summary

1st Choice Healthcare, Inc. in Paragould, AR is seeking a Patient Service Specialist to join the care team. You will greet patients, check them in and out, collect fees, and enter accurate patient and insurance data into the EHR.

You will answer phones, take messages, schedule appointments, and multitask in a fast-paced environment while maintaining professionalism and confidentiality. This safety-sensitive role requires reliability in a community-focused health center.

Qualifications

• High school diploma required.
• Healthcare experience or customer service preferred.
• Proficiency with electronic medical records systems.
• Ability to multitask in a fast-paced environment.
• Maintain professionalism and confidentiality at all times.

Responsibilities

• Greet patients and check them in/out; collect fees.
• Ensure accurate patient and insurance information in the EHR.
• Answer phones, take messages, and make appointments.
• Attendance is an essential job function.

Skills

Multitasking

Confidentiality

Professionalism

Customer service

Education

High school diploma

Tools

EMR systems

Job description

The Patient Service Specialist works as part of the care team performing those clerical duties necessary to prepare patients for a visit. Greet patients, checks patients in and out and collects fees. Ensures that accurate patient and insurance information is collected and entered in the EHR. Answers telephone, takes messages and makes appointments. Attendance is an essential job function.

At 1st Choice Healthcare, we embrace and practice patient-centered care and we strive to provide all of our patients with the best possible medical care. We encourage each patient to take an active role in their healthcare. We believe that in addition to helping patients when they are sick, we can and should help guide them in making healthy choices for preventive care.

1st Choice Healthcare is a non-profit, Joint Commission accredited, Federally Qualified Health Center. We welcome all members of our community, especially those unable to afford care. We are founded and governed by our community.

Qualifications:

• High school diploma
• Previous experience in a healthcare setting or customer service role preferred.
• Proficiency in computer skills, including experience with electronic medical records systems.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Ability to maintain professionalism and confidentiality at all times.

This is a Safety Sensitive position (the use of a Medical Marijuana card is prohibited according to Act 593).

Facial piercings are not allowed.

Equal Opportunity Employer