Patient Experience & Services Specialist

1st Choice Healthcare, Inc.; Pocahontas (AR); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

1st Choice Healthcare, Inc. is seeking a Patient Service Specialist to greet patients, check in/out, collect fees, and verify insurance information in the EHR. You will answer calls, take messages, and schedule appointments to ensure smooth clinic flow.

We value patient-centered care in a community health setting; this non-profit clinic emphasizes confidentiality and professionalism in a fast-paced environment. Safety sensitive role with policy on marijuana card compliance.

Qualifikationen

• High school diploma required or equivalent.
• Experience in healthcare or customer service preferred.
• Proficient with computer systems including EMR.
• Ability to multitask in a fast-paced environment.
• Maintain professionalism and confidentiality at all times.

Aufgaben

• Greet patients and check them in and out.
• Collect fees and verify insurance information in the EHR.
• Answer phone, take messages and schedule appointments.
• Ensure attendance is maintained as part of daily responsibilities.

Kenntnisse

Patient greeting

EHR proficiency

Multitasking

Phone etiquette

Confidentiality

Ausbildung

High school diploma

Jobbeschreibung

1st Choice Healthcare, Inc. is seeking a Patient Service Specialist to greet patients, check in/out, collect fees, and verify insurance information in the EHR. You will answer calls, take messages, and schedule appointments to ensure smooth clinic flow.

We value patient-centered care in a community health setting; this non-profit clinic emphasizes confidentiality and professionalism in a fast-paced environment. Safety sensitive role with policy on marijuana card compliance.