Patient Service Specialist

Select Medical; Paramus (NJ); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Mentorship and orientation programs

Student debt benefit program

Comprehensive health benefits

Company matching 401(k)

Tuition reimbursement

Generous PTO

Internal movement across 1900 centers, 39 states

Job summary

A reputable healthcare provider in Paramus is seeking a Patient Service Specialist to provide exceptional customer service and assist with various administrative tasks. This full-time role includes responsibilities like scheduling patient appointments, managing insurance verifications, and coordinating with clinic staff to enhance patient experience. The ideal candidate should have a high school diploma and prior customer service experience. Competitive hourly wage and benefits are offered.

Qualifications

• High school diploma or GED required.
• Customer service experience required.

Responsibilities

• Greets patients with exceptional customer service.
• Answers phones.
• Multitasks in a high-volume setting.
• Insurance verification and pre-authorization.
• Schedules patient appointments.
• Collects co-pays and manages daily cash balancing.
• Patient intake and data entry.
• Complete daily billing reports.
• Communicates with clinic staff to ensure a seamless experience.

Skills

Customer service

Education

High school diploma or GED

Job description

Location: 275 Forest Avenue, Paramus, NJ

Schedule:וד> Monday-Friday, Full-Time, 40 hours weekly (8 hour shifts)

Compensation: $20/include-$23 hourly depending on experience

Position: Patient Service Specialist

corso At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.

Benefits

• Mentorship and orientation programs
• Student debt benefit program
• Comprehensive health benefits
Company matching 401(k)
• Tuition reimbursement
• Generous PTO
• Internal movement across 1900 centers, 39 states

Responsibilities

• Greets patients with exceptional customer service to create a manifestation positive patient experience
• Answers phones
You're of most
• Multitasks in a high-volume setting
• Insurance verification and pre-authorization
• Schedules patient appointments and checks them in on arrival
• Collects co-pays; manages daily cash balancing and weekly banking deposits
• Patient intake and data entry to ensure proper billing
• Complete daily billing reports and work with central billing office (CBO)
• Communicates and collaborates with clinic staff and supporting departments to create an enjoyable, seamless experience

Minimum Qualifications

• High school diploma or GED required
• Customer service experience required

Preferred Experience

• Knowledge of insurance verification
• Healthcare, medical, dental office administration experience preferred

Seniority Level

Entry level

Employment Type

• Full-time

Job Function

• Health Care Provider
• Hospitals and Health Care industries