Front Desk Customer Service- Paramus

Orthopedic Associates of; Englewood Cliffs (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

ENGLEWOOD ORTHOPEDIC ASSOCIATES, located in Paramus, NJ, is seeking a Full-Time Front Desk Receptionist to serve as the first point of contact for patients. Responsibilities include registering arrivals, collecting co-pays, entering insurance details, verifying coverage, and scheduling appointments at checkout.

The role requires neat communication, teamwork, the ability to work under pressure, and adherence to practice protocols. Prior medical reception experience is required for this position.

Qualifications

• Experience in medical reception is required.
• Registering patients, collecting co-pays, entering insurance information.

Responsibilities

• Registering patients upon arrival.
• Intake new patient information.
• Enter insurance information.
• Verify insurance.
• Schedule patient appointments as appropriate at check out.
• Collecting co-pays and patient balances.
• Direct patients, as appropriate.
• Works well under pressure.
• Follow all written protocols and procedures of the practice.
• Demonstrate courtesy and helpfulness toward patients and their families.
• Team player is a key for this role.
• Ability to communicate effectively with other staff members.
• Experience Required in Medical Reception.
• Work as a team member within the patient services department and all other departments.
• Must be able to recognize and respond appropriately to urgent/emergent situations.
• Establish and maintain effective working relationships.
• Effectively cope with typical job stress.

Skills

Medical reception

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-Time - PTO Accrual Englewood Cliffs, NJ, US

Salary Range: $18.00 To $21.00 Hourly

ENGLEWOOD ORTHOPEDIC ASSOCIATES

JOB DESCRIPTION

Department: Front Desk Reception

Title: Front Desk Receptionist

Location: Paramus

Supervision Received: Reports to Team Lead

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

• Registering patients upon arrival
• Intake new patient information
• Enter insurance information
• Verify insurance
• Schedule patient appointments as appropriate at check out
• Collecting co-pays and patient balances
• Direct patients, as appropriate
• Works well under pressure
• Follow all written protocols and procedures of the practice
• Demonstrate courtesy and helpfulness toward patients and their families
• Team player is a key for this role
• Ability to communicate effectively with other staff members
• Experience Required in Medical Reception

ADDITIONAL RESPONSIBILITIES:

• Work as a team member within the patient services department and all other departments.
• Must be able to recognize and respond appropriately to urgent/emergent situations.
• Establish and maintain effective working relationships.
• Effectively cope with typical job stress.