Front Office Specialist - Mental Health Clinic

UNLV Medicine; Las Vegas (NV); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

3% 401K Contribution

Paid Holidays

PTO 20 days

Medical insurance

Dental insurance

Vision insurance

Job summary

UNLV Health in Las Vegas seeks a Front Office Specialist to support the Mental Health Clinic. The role handles scheduling, greeting patients, answering calls, and front-desk tasks in a clinical environment.

Applicants should have a high school diploma, at least six months of customer service experience, and knowledge of ICD-10 and CPT coding. Bilingual Spanish is a plus; benefits include PTO, holidays, 401(k), and health coverage.

Qualifications

• High School Diploma or equivalency.
• Minimum six (6) months experience in customer service; preferably in healthcare.
• Current and valid driver’s license.
• Demonstrated ability to use a computer with Microsoft Office knowledge.
• Knowledge of ICD-10, and CPT coding guidelines.
• Medical terminology.
• Knowledge of Medicare guidelines.
• Must be well organized and detail-oriented.
• Ability to establish and maintain effective working relationships with patients, team members, physicians and the public.
• Bilingual Spanish a plus.

Responsibilities

• Schedules patient appointments.
• Greets patients and visitors.
• Answers and directs phone calls.
• Checks patients in and out.
• Verifies insurance eligibility.
• Assists in general office duties.

Skills

Customer service

Healthcare experience

Bilingual Spanish

Microsoft Office

Education

High School Diploma or equivalency

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Office Specialist - Mental Health Clinic

Full-Time Admin Support Las Vegas, NV, US

3 days ago Requisition ID: 2264

Salary Range: $16.45 To $19.66 Hourly

The Front Office Specialist schedules patient appointments, greets patients and visitors, answers and directs phone calls, checks patients in and out, verifies insurance eligibility and assists in general office duties.

Candidates must be legally authorized to work in the United States. Please Note: UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions.

• Clinic hours are Monday through Friday, 8AM to 5PM (Actual scheduled hours may vary depending on business needs)
• 12 Full-Day and 2 Half-Day Paid Holidays per year, starting with your first day of employment
• 20 PTO days per year
• 3% 401K Contribution, even if you do not contribute (after 90 days of employment)
• Medical, Dental, and Vision benefits that start the first of the month following your start date

Educational Requirements

• High School Diploma or equivalency

Qualifications

• Minimum six (6) months experience in customer service; preferably in healthcare
• Current and valid driver’s license
• Demonstrated ability to use a computer with Microsoft Office knowledge
• Knowledge of ICD-10, and CPT coding guidelines
• Medical terminology
• Knowledge of Medicare guidelines
• Must be well organized and detail-oriented
• Ability to establish and maintain effective working relationships with patients, team members, physicians and the public
• Bilingual Spanish a plus

Physical requirements

• May include standing, sitting, and/or walking for extended periods
• May include performing repetitive tasks
• May include working with challenging patients
• May include lifting up to 25 pounds

UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law.