Patient Service Specialist

Kessler Rehabilitation Center; Hawthorne (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Mentorship program

Student debt benefit up to $150/month

Generous PTO

Comprehensive benefits

401(k) company match

Tuition reimbursement

Internal mobility across 1900 centers

Job summary

Kessler Rehabilitation Center in Hawthorne/ Midland Park Split is seeking a Patient Service Specialist to manage front office duties, patient scheduling and reception. This role focuses on delivering a positive patient experience and supporting clinic operations.

Location and schedule vary: Monday-Friday, shifts from 7:00am to 8:00pm, with hourly compensation of $20-$24 based on experience. Student Debt Benefit Program available plus a comprehensive benefits package.

Qualifications

• High School Diploma or equivalent required.
• Two years in medical office setting preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers including word processing, filing, and data entry.
• Customer service and interpersonal skills required.
• Must be available early mornings and evenings for all shifts Monday - Friday.

Responsibilities

• Coordinate and administer front office activities including patient scheduling and reception duties.
• Prepare medical records, clinic statistics and reports.
• Obtain and tracks authorizations.
• Collect, reconcile and prepare daily deposits for over-the-counter cash.
• Provide exceptional customer service to patients, staff and referrals.

Skills

Customer service

Communication skills

Multitasking

Education

High School Diploma or equivalent

Tools

Basic computer skills

Job description

Location: Hawthorne/ Midland Park Split

Schedule: Monday-Friday shifts vary 7:00am-8:00pm

Compensation: $20-$24 hourly depending on years of experience

Incentive: Student Debt Benefit Program- up to $150 per month
At

Kessler Rehabilitation Center
Position: Patient Service Specialist
Location: Hawthorne/ Midland Park Split
Schedule: Monday-Friday shifts vary 7:00am-8:00pm
Compensation: $20-$24 hourly depending on years of experience
Incentive: Student Debt Benefit Program- up to $150 per month
At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love.
Our benefits package supports your career growth and personal well-being:

• Start Strong: Our mentorship and orientation programs ensure a successful transition
• Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debt
• Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
• Your Health Matters: Comprehensive benefits packages
• Invest in Your Future: Company matching 401(k) retirement plans
• Advance your Career: We offer a tuition reimbursement program
• Go Anywhere with Us: 1900 centers in 39 states, offering internal movement

Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility’s “front office” activities. Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions. Obtains and tracks authorizations. Collects, reconciles and prepares daily bank deposits for over the counter cash. Possesses exceptional communication skills.

• High School Diploma or equivalent required
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
• Must be available early mornings and evenings for all shifts Monday - Friday.