Patient Experience Specialist | Front Desk & Coordinator

Kessler Rehabilitation Center; Hawthorne (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Mentorship program

Student debt benefit up to $150/month

Generous PTO

Comprehensive benefits

401(k) company match

Tuition reimbursement

Internal mobility across 1900 centers

Job summary

Kessler Rehabilitation Center in Hawthorne/ Midland Park Split is seeking a Patient Service Specialist to manage front office duties, patient scheduling and reception. This role focuses on delivering a positive patient experience and supporting clinic operations.

Location and schedule vary: Monday-Friday, shifts from 7:00am to 8:00pm, with hourly compensation of $20-$24 based on experience. Student Debt Benefit Program available plus a comprehensive benefits package.

Qualifications

• High School Diploma or equivalent required.
• Two years in medical office setting preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers including word processing, filing, and data entry.
• Customer service and interpersonal skills required.
• Must be available early mornings and evenings for all shifts Monday - Friday.

Responsibilities

• Coordinate and administer front office activities including patient scheduling and reception duties.
• Prepare medical records, clinic statistics and reports.
• Obtain and tracks authorizations.
• Collect, reconcile and prepare daily deposits for over-the-counter cash.
• Provide exceptional customer service to patients, staff and referrals.

Skills

Customer service

Communication skills

Multitasking

Education

High School Diploma or equivalent

Tools

Basic computer skills

Job description

Kessler Rehabilitation Center in Hawthorne/ Midland Park Split is seeking a Patient Service Specialist to manage front office duties, patient scheduling and reception. This role focuses on delivering a positive patient experience and supporting clinic operations.

Location and schedule vary: Monday-Friday, shifts from 7:00am to 8:00pm, with hourly compensation of $20-$24 based on experience. Student Debt Benefit Program available plus a comprehensive benefits package.