Patient Service & Scheduling Specialist

Tenet Healthcare; Rock Hill (SC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

Life insurance

401(k) with employer match

Generous PTO

Career development

Job summary

Tenet Physician Resources is seeking a non-exempt medical office assistant for front desk responsibilities in a physician practice. You will greet patients, manage phones, schedule visits, verify insurance details, and assist with patient portal enrollment.

Two years of customer service experience in a medical setting is preferred, with a high school diploma or GED and an optional medical office program. A comprehensive benefits package supports health, development, and work-life balance.

Qualifications

• High school diploma or GED required; medical office assistant program preferred.
• Healthcare management/administration certification is a plus.
• Two years of customer service experience, preferably in a medical office setting.

Responsibilities

• Greet patients entering the physician practice.
• Answer phones, schedule and confirm appointments; reschedule as needed.
• Check in patients and collect demographics; verify insurance.
• Post and collect co-pays; process patient balances and charges.
• Explain and enroll patients in the patient portal.

Skills

Customer service

Front desk

Data entry

Insurance verification

Multitasking

Education

High school diploma/GED + medical office program

Tools

EHR system

Billing software

Job description

Tenet Physician Resources is seeking a non-exempt medical office assistant for front desk responsibilities in a physician practice. You will greet patients, manage phones, schedule visits, verify insurance details, and assist with patient portal enrollment.

Two years of customer service experience in a medical setting is preferred, with a high school diploma or GED and an optional medical office program. A comprehensive benefits package supports health, development, and work-life balance.