Patient Service & Scheduling Specialist

OSF HealthCare; Morton (IL); On-site; USD 24,000 - 27,000; Part time

Job summary

OSF HealthCare is seeking a Front Office Assistant in Morton, IL. The role supports the front desk, greets patients, and manages scheduling, registrations, and payments. This is an hourly, 30-hour-per-week position based in the office setting.

You will interact with patients, families and insurance teams to ensure accurate benefits verification and timely appointments, contributing to a patient-first environment and representing OSF’s services professionally.

Qualifications

• Education - High school or GED equivalent.
• Customer service experience.
• Typing, filing, telephone skills.
• Basic Microsoft Office proficiency.
• Excellent customer service skills.

Responsibilities

• Provides exceptional customer service to patients and families.
• Performs front office reception/clerical duties and scheduling.
• Coordinates with patients, providers and insurance for scheduling and registrations.

Skills

Customer service

Typing

Microsoft Office

Telephone skills

Education

High school or GED

Job description

OSF HealthCare is seeking a Front Office Assistant in Morton, IL. The role supports the front desk, greets patients, and manages scheduling, registrations, and payments. This is an hourly, 30-hour-per-week position based in the office setting.

You will interact with patients, families and insurance teams to ensure accurate benefits verification and timely appointments, contributing to a patient-first environment and representing OSF’s services professionally.