Patient Service & Scheduling Specialist

Primor Health; El Paso (TX); Sur place; USD 28 000 - 38 000; Plein temps

Résumé du poste

Primor Health in El Paso, TX is seeking a Patient Service Representative to be the first point of contact for patients, handling check-in, data entry in the EMR, and payment collection. The role emphasizes accurate information gathering, courteous service, and adherence to privacy standards.

Responsibilities include scheduling, answering questions about billing, verifying insurance when needed, and directing calls to appropriate departments.

Qualifications

• Front desk experience or similar role preferred.
• Ability to learn HIPAA requirements and protect patient privacy.
• Strong organizational and multitasking skills.
• Experience with EMR data entry and basic computer skills.

Responsabilités

• Registering, scheduling and re-scheduling patients for appointments.
• Entering patient data into EMR system.
• Answering billing questions and collecting payments.
• Screening calls and routing to appropriate departments.
• Verifying insurance eligibility.
• Accepting lab drop-offs from patients.
• Other duties as assigned.

Connaissances

Customer service

Communication

HIPAA

EMR data entry

Formation

High school diploma or GED

Outils

EMR system

Microsoft Office

Description du poste

Primor Health in El Paso, TX is seeking a Patient Service Representative to be the first point of contact for patients, handling check-in, data entry in the EMR, and payment collection. The role emphasizes accurate information gathering, courteous service, and adherence to privacy standards.

Responsibilities include scheduling, answering questions about billing, verifying insurance when needed, and directing calls to appropriate departments.