Patient Service Representative - Orthopedics

Jefferson City Medical Group; Jefferson City (MO); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

PTO 148 hours

401K with employer match

Tuition reimbursement

Medical Assistant training program

Job summary

Jefferson City Medical Group in Jefferson City, MO is seeking a friendly, detail-oriented Medical Administrative Assistant to support front desk operations.

The role involves greeting patients, collecting demographics and insurance data, scheduling visits, processing payments, and ensuring accurate records. A high school diploma or GED and at least one year in a healthcare customer-service setting are required; healthcare experience preferred.

Qualifications

• High school diploma or GED required.
• Minimum of one year experience in customer service, preferably six months receptionist experience in healthcare setting
• Experience with office equipment

Responsibilities

• Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
• Maintains patient demographics and insurance records.
• Demonstrates knowledge of basic insurance and billing procedures.
• Performs routine duties associated with patient scheduling, payments and co-payments.
• Performs secretarial duties in a timely and efficient manner.
• Ensures customer friendly telephone communication.
• Provides appropriate safety and infection control measures.

Skills

Articulate

Good telephone communication

Education

High School Diploma or GED

Job description

Location: 1225 West Stadium Blvd

Jefferson City, MO

Remote Status: On-Site

Job Id:2392

# of Openings:1

Position posted: 9/25/2026

RESPONSIBILITIES

Job Specific Competencies:

• Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
• Maintains patient demographics and insurance records.
• Demonstrates knowledge of basic insurance and billing procedures.
• Performs routine duties associated with patient scheduling, payments and co-payments.
• Performs secretarial duties in a timely and efficient manner.
• Ensures customer friendly telephone communication.
• Provides appropriate safety and infection control measures.

JCMG Core Competencies:

• Strives for continuous quality improvement.
• Participates in educational experiences designed to maintain and/or improve professional competence.
• Maintains high work ethic standards.
• Provides quality customer service to staff, patients and visitors at all times.

MINIMUM QUALIFICATIONS

Education:

• High school diploma or GED

Experience:

• Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting
• Experience with office equipment

Certification/License:

• N/A

Knowledge/Skills/Abilities:

• Articulate
• Good telephone communication skills

WORK ENVIRONMENT

Works in heated and air-conditioned area consistent with a normal office environment.

BENEFITS

• Health insurance & employer paid short- and long-term disability
• Generous PTO policy, beginning at 148-hours annually
• Employer Retirement Plan (401K) with employer match
• Tuition reimbursement and other professional advancements, including a Medical Assistant training program