Patient Service Representative II

20 Health Service Systems, Inc.; United States; In loco; USD 26.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental and Vision plans

Life Insurance

Flexible Spending Account

PTO and Sick time

401(k) plan with a match

Wellness program

Tuition Reimbursement

Descrizione del lavoro

Silver Cross Hospital is seeking a Patient Services Representative to coordinate after-visit activities, review forms, and communicate payment policies for current services and past balances. The role involves collecting payments and assisting with scheduling follow-ups while ensuring pre-visit clearance for the date of service.

The position supports both full-time and part-time schedules with a comprehensive benefits package and opportunities for professional growth within the Orland Medical

Competenze

• Associate or Bachelor's degree preferred.
• High school diploma required.
• Prior experience and in-depth knowledge of insurance preferred.
• Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.

Mansioni

• Coordinate all after-visit activities and maintain forms.
• Print After Visit Summaries (AVS) and communicate payment policies.
• Collect payments and assist with scheduling follow-up appointments and procedures.
• Ensure pre-visit clearing for the patient on the date of service if activities have not been completed in advance.

Conoscenze

Interpersonal skills

Customer service

Verbal communication

Multitasking

Independent thinking

Relationship management

Formazione

Associate/Bachelor's degree preferred

High school diploma required

Strumenti

Computer literacy

Descrizione del lavoro

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated.

Position Summary

Responsible for coordinating all after visit activities including collection, review and update of all practice-specific forms, printing of the After Visit Summary (AVS) communicating of payment policies regarding amounts due for current services and prior balances, collection of payments, assistance with scheduling follow-up appointments and procedures. responsible for ensuring pre-visit clearing for the patient on the date of service if these activities have not been fully completed in advance.

Required Qualifications

• Associate or Bachelor's degree preferred;
• High school diploma required.
• Prior experience and in-depth knowledge of insurance preferred.
• Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
• Exceptional customer service skills including the ability to us independent thinking, sound judgement and creativity when resolving customer issues.
• Ability to balance multiple priorities and effectively handle challenging situations.
• Excellent verbal communication skills.
• Ability to use personal commuters and select software applications.

Work Shift Details

Days, PSR for the Orland Medical Pavillon Department: SCMG OMP-PRIMARY CARE

Benefits for You

At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.

Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes:

• Medical, Dental and Vision plans
• Life Insurance
• Flexible Spending Account
• Other voluntary benefit plans
• PTO and Sick time
• 401(k) plan with a match
• Wellness program
• Tuition Reimbursement Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits.

The expected pay for this position is listed below: $18.70 - $23.38

The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

INSPIRING HEALTHY RELATIONSHIPS THROUGH AN INCLUSIVE CULTURE AT SILVER CROSS.

Silver Cross