Patient Service Representative - Gastroenterology - Full Time

Elliot Health System; New Hampshire; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health, dental, prescription, and eye

Short-term disability

Long-term disability

Life insurance

Tuition Reimbursement

403(b) Retirement Savings Plan

Job summary

Elliot Health System is seeking a friendly front desk clerk to manage patient check-in, appointment scheduling, and basic billing tasks. The role requires greeting patients, verifying insurance, and maintaining accurate records while supporting clinicians and staff throughout the day.

The position emphasizes strong customer service, familiarity with MS Office, and ability to work in a healthcare setting. Competitive benefits and regular daytime hours are offered.

Qualifications

• Experience in a health care setting is preferred.
• Proficiency with MS Office and standard office software.
• Strong customer service and front desk skills.

Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate procedures for referrals; schedules with specialists and labs.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patients; collects payments and schedules follow-up appointments.
• Maintains provider schedules and confirms daily appointments.
• Supports registration systems and improves office efficiency.

Skills

Customer service

Healthcare experience

MS Office

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Position Summary: M - F 8 am - 5 pm

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Position Summary: M - F 8 am - 5 pm

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education/Experience/Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification/Licensure: N/A
• Software/Hardware: Proficient in MS Office.

What Elliot Health System Has To Offer

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short-term disability, long-term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan

And more!

Work Schedule

Days (8A-5P)