Front Desk Representative

Gastro Health; Frederick (MD); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) retirement plans

Health insurance

Paid time off

Discounts at local fitness clubs

Job summary

Gastro Health in Frederick, MD is seeking a Full-Time Front Desk Representative. This role offers no weekends or evenings, competitive compensation, and a comprehensive benefits package including health and dental insurance. Responsibilities include greeting patients, managing insurance verification, and maintaining cleanliness in the reception area. Candidates must possess a high school diploma and 2+ years of experience in a medical setting. Bilingual skills in Spanish are required, with a preference for experience in eClinicalWorks.

Qualifications

• 2+ years experience in medical practice or similar setting.
• Bilingual in Spanish is required.
• Experience with eClinicalWorks (eCW) is desired.

Responsibilities

• Greet patients in a pleasant and timely manner.
• Utilize practice management system to create provider records.
• Verify insurance benefits and eligibility prior to office visits.

Skills

Bilingual (Spanish)

Experience in medical practice or similar setting

Utilizing practice management systems

Education

High school diploma

Tools

eClinicalWorks (eCW)

Job description

Gastro Health is seeking a Full-Time Front Desk Representative to join our team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:

• A great work/life balance
• No weekends or evenings – Monday thru Friday
• Paid holidays and paid time off
• Rapidly growing team with opportunities for advancement
• Competitive compensation
• Benefits package

Duties you will be responsible for:

• Greet patients in a pleasant and timely manner.
• Utilize practice management system to create provider records, scan medical records & documents including active medical insurance cards, driver's license or equivalent ID, & maintain insurance information.
• Verify registration forms are complete & obtain referring physician & primary physician information.
• Ensure patient has current referral on date of service. Obtain referral if necessary.
• Verify insurance benefits and eligibility prior to office visits & procedures.
• Collect all applicable co-payment, coinsurance, deductible or outstanding balance from the patient & post all payments collected.
• Ensure time-of-service batch is balanced and closed daily.
• Research & assist patients with questions regarding balances including collecting applicable payments.
• Maintains cleanliness and neatness of lobby/reception area to include stocking of business cards.
• Other duties as assigned.

Minimum requirements:

• High school diploma
• 2+ years experience in medical practice or similar setting
• Bilingual (Spanish) Required
• eClinicalWorks (eCW) experience desired

We offer a comprehensive benefits package to our eligible employees:

• 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3%
• Discretionary profit-sharing contributions of up to 4%
• Health insurance
• Employer contributions to HSAs and HRAs
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Voluntary life insurance
• Voluntary disability insurance
• Accident insurance
• Hospital indemnity insurance
• Critical illness insurance
• Identity theft insurance
• Legal insurance
• Pet insurance
• Paid time off
• Discounts at local fitness clubs
• Discounts at AT&T

Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.