Patient Service Representative - Neurology - Full Time

Elliot Hospital; New Hampshire; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Short and long-term disability

Competitive pay

Tuition reimbursement

403(b) Retirement Savings Plan

Job summary

A healthcare provider in New Hampshire is looking for a Patient Service Representative to manage front desk operations. This role includes greeting and registering patients, answering phones, scheduling appointments, and entering patient data. The ideal candidate has a High School Diploma and experience in healthcare. Benefits include health coverage, tuition reimbursement, and a retirement plan. This is a full-time position with a schedule of Monday to Friday, 8 am to 5 pm.

Qualifications

• Experience in a health care setting preferred.

Responsibilities

• Greets and registers patients.
• Verifies patient information and insurance status.
• Schedules appointments and referral appointments.
• Collects payments and maintains provider schedules.
• Implements systems for accurate patient registration.

Skills

Clerical support

Patient registration

Scheduling appointments

MS Office proficiency

Education

High School Diploma or equivalent

Job description

Patient Service Representative - Neurology - Full Time

Position Summary - M - F 8 am - 5 pm

Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.

Key Responsibilities

• Greets and registers patients; notifies medical staff of their arrival.
• Verifies current address and insurance status.
• Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
• Completes prior authorization of testing according to insurance requirements.
• Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patient's account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
• Maintains provider schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
• Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.

Education / Experience / Licensure

• Education: High School Diploma or equivalent required.
• Experience: Previous experience in a health care setting performing similar functions preferred.
• Certification / Licensure: N/A
• Software / Hardware: Proficient in MS Office.

What Elliot Health System Has To Offer

• Health, dental, prescription, and vision coverage for full‑time & part‑time employees
• Short‑term disability, long‑term disability, and life insurance coverage
• Competitive pay
• Tuition Reimbursement
• 403(b) Retirement Savings Plan

Work Schedule m‑f