Patient Service Representative *Fully Remote

SARL ARTILEC; Phoenix (AZ); Remote; USD 35,000 - 45,000; Full time

Job summary

A rapidly growing company is seeking a Patient Service Representative to provide support and education to patients regarding home monitors. This fully remote position requires strong communication skills and a customer service background. Join a championship team that values hard work and offers competitive pay and career advancement opportunities.

Benefits

Competitive pay

Ongoing training opportunities

Career advancement potential

Qualifications

• Minimum of 2 years of customer service and/or sales experience.

Responsibilities

• Meet outbound call volume quotas.
• Educate patients regarding remote monitoring.
• Verify insurance and check benefits.

Skills

Bilingual skills

Professional communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Patient Service Representative *Fully Remote*

3 days ago - Be among the first 25 applicants

DISCLAIMER: DO NOT APPLY IF YOU DON'T RESIDE IN THE UNITED STATES

DO NOT APPLY IF YOU ARE NOT LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES OF AMERICA

We are a young, rapidly growing company offering exciting career opportunities with competitive pay and benefits. We are building a championship team and are looking for people willing to put in the hard work it takes to deliver success. To learn more about the company, visit www.ironrodhealth.com

• Call Center Environment

Requirements

The Patient Specialist position is responsible for educating patients regarding home monitors and providing ongoing support.

Responsibilities include but are not limited to:

• Meet outbound call volume quotas
• Manage client accounts
• Comply with HIPAA regulations
• Accurately log daily activities
• Provide detailed and precise notations of patient conversations
• Educate patients regarding remote monitoring
• Enroll patients and process equipment orders
• Have technical support knowledge of remote monitors
• Assist with remote monitor setup and maintaining connections
• Multitask effectively to provide high-quality service
• Discuss general insurance coverage with patients
• Verify insurance and check benefits

Education, Work Experience, and Requirements

• Bilingual skills preferred
• Professional communication skills
• Proficient in Microsoft Office tools
• Minimum of 2 years of customer service and/or sales experience
• High School Diploma or equivalent

What We Offer

• Competitive pay, ongoing training opportunities, and significant career advancement potential.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider