Work From Home - Customer Service Rep - PM Shifts Needed!!

TEKsystems; Phoenix (AZ); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Customer Service Representative for a fully remote position. The role involves answering calls, assisting with reservations, and handling inquiries. Ideal candidates should be flexible with shifts and reside in Phoenix, AZ.

Benefits

Medical, dental, & vision insurance

401(k) retirement plan

Paid time off (PTO, vacation, sick leave)

Employee Assistance Program

Transportation benefits

Qualifications

• Must reside in Phoenix, AZ or surrounding areas.

Responsibilities

• Answer incoming calls from prospective guests and travel agents.
• Assist with new reservations or updating existing requests.
• Handle general questions or inquiries.

Skills

Customer Service

Communication

Job description

Work From Home - Customer Service Rep - PM Shifts Needed!!

Join to apply for the Work From Home - Customer Service Rep - PM Shifts Needed!! role at TEKsystems.

About the Position

Join one of the world’s largest hotel call centers in Arizona! This is a permanent work-from-home opportunity.

Location Requirement

Must reside in Phoenix, AZ or surrounding areas.

Company Overview

Celebrating 75 years of hospitality, TEKsystems is an award-winning global network of hotels in over 100 countries and territories, providing accommodations for all travelers.

Job Functions

1. Answer incoming calls from prospective guests and travel agents.
2. Assist with new reservations or updating existing requests.
3. Handle general questions or inquiries.

Equipment and Compensation

All equipment is provided; only high-speed internet is required. The company offers a $50/month internet stipend.

Pay is $17.00 per hour, with an increase to $18.70 after 6 pm. Additional bonuses can bring in $200-$400 extra per month based on performance.

Shift Details

Must be able to work any 8-hour shift between Monday and Sunday, including weekends. The PM shift runs from 12:30 pm to midnight.

Benefits

• Medical, dental, & vision insurance
• Critical illness, accident, and hospital coverage
• 401(k) retirement plan with pre-tax and Roth options
• Life insurance and voluntary AD&D
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid time off (PTO, vacation, sick leave)

Workplace and Application Details

This is a fully remote position. The application deadline is May 20, 2025.

About TEKsystems

TEKsystems is a leading provider of business and technology services, helping clients accelerate transformation and achieve business outcomes. We are a global team of 80,000+ working with over 6,000 customers, including 80% of the Fortune 500.

TEKsystems and TEKsystems Global Services are part of Allegis Group. We are an equal opportunity employer.