Patient Service Representative - Full Time, Vascular Surgery

Boone Health; Columbia Township (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits start day one

Job summary

Boone Health is seeking a front office lead for the Vascular Surgery Clinic in Columbia, MO. You will direct patient flow, perform check-in, and support scheduling and billing processes.

The role requires a high school diploma; preferred Associate degree with under-2-years experience. On-site, day shift; benefits start on day one, with standard receptionist duties and triage support.

Qualifications

• High school diploma or GED required.
• Associate degree preferred.
• No previous experience required; on-the-job training provided.

Responsibilities

• Lead front office activities and direct patient flow.
• Perform patient check-in and scheduling.
• Handle telephone calls and triage.
• Verify insurance information and collect payments.
• Coordinate with Central Billing Office to ensure charges are captured.

Skills

Phone triage

Reception duties

Patient check-in

Appointment scheduling

Billing coordination

Data entry

Team collaboration

Education

High School Diploma or GED

Associate Degree

Tools

Billing software

Practice management system

Telephone switchboard

Job description

Job DescriptionAdditional Job Information40 hours per weekMonday through Thursday; 7:30 a.m. to 4:30 p.m.Friday; 8:00 a.m. to 12:00 p.m.Location: Vascular Surgery ClinicBenefits start first day of employment!OverviewJob SummaryServes as a lead for front office activity. Directs the patient flow process at the physician office. Performs patient check in and appointment scheduling as assigned. Supports Central Billing Office by maintaining patient financial records at the office. Provides closure to patient visit. May support office as switchboard operator as needed.Job ResponsibilitiesHandles telephone calls from patients, forwarding calls needing triage.Performs receptionist duties.Verifies health insurance payment information and educates patients on the applicable regulations. Collects payments and records data.Charge entry, which includes assigning diagnostic codes and entering all physician related and clinic charges.Coordinates information with Central Billing Office to ensure all charges are captures and properly collected.Performs Other Responsibilities as Assigned.Minimum QualificationsHigh School Diploma or GEDNo ExperiencePreferred QualificationsAssociate Degree< 2 Years’ ExperienceWork ShiftDay Shift (United States of America)Legal StatementThe above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.Equal Opportunity Employer