Patient Service Representative, Full Time Days, 40 Hours, Internal Medicine Dayville

Day Kimball Health; Putnam (CT); Vor Ort; USD 22.000 - 32.000; Vollzeit

Benefits dieser Stelle

Accident & Critical Illness Coverage

401K Plan with Eligible Employer Con‌-

Additional Benefits

Zusammenfassung

Day Kimball Health in Dayville, CT, seeks a Patient Service Representative for the Internal Medicine Dayville Department. This role handles front-end tasks including patient registration, scheduling, copay collections, and time-of-service payments.

You will verify demographics and insurance to ensure accurate data capture and a smooth patient experience. The position is full-time, day shift (40 hours/week), with opportunities to work with physicians, staff, and patients in a collaborative

Qualifikationen

• High school diploma or equivalent preferred.
• College level courses preferred but not required.
• Demonstrated competency with medical procedural coding (CPT/ICD9).
• At least 4 years of front-desk and customer-related healthcare experience.
• Typing speed minimum 40 WPM and cash handling proficiency.
• Experience with patient or customer information systems.

Aufgaben

• Verify patient demographics and insurance prior to visits, per established procedures.
• Register patients at visits with complete insurance and demographic information.
• Receive and document time-of-service payments including co-pays and past balances.
• Checkout patients, process current visit charges, and schedule future appointments.

Kenntnisse

Medical coding CPT/ICD9

Front desk experience

Cash handling

Typing 40 WPM

Patient information systems

Ausbildung

High school diploma or equivalent

College coursework preferred

Jobbeschreibung

Day Kimball Health is hiring a Patient Service Representative for the Internal Medicine Dayville Department!

Shift: Day Shift, 40 Hours

Patient Service Representative Job Summary

A multi-tasking position that consists of all front-end functions including customer service, telephone management, scheduling, registration, copay collections, time of service account management, coding review, charge entry, and appropriate cash and end-of day closure procedures. The PSR will ensure that all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured prior to, or during each patient visit.

Additional Benefits

• Accident & Critical Illness Coverage
• 401K Plan with Eligible Employer Contribution
• Additional Benefits

• Responsible for collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of all front-end functions are integral to the success of this individual
• Follows procedures for verification of patient demographics information including insurance verification prior to the patient visit for all pre-scheduled patients
• Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information. Receives and documents in the information system patient responsible payments including co-payments, past balance payments, and time of service patient-responsible charges
• Check-out each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered

Patient Service Presentative Required Skills and Qualifications

Education:

• High school gradate or equivalent preferred.
• College level courses preferred but not required.

Experience:

• Demonstrated competency with medical procedural coding (CPT/ICD9)
• At least 4 years of relevant front-desk and customer related experience, preferably within a healthcare environment
• Demonstrated competencies with cash controls, and typing skills at a minimum of 40 WPM.
• Prior experience and demonstrated competence with patient or customer information systems

Why Choose Day Kimball Health?

For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth.

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