Patient Access Representative, Per-Diem, 3rd Shift, Patient Accounts

Day Kimball; Putnam (CT); On-site; USD 6,400 - 7,100; Part time

Benefits offered by this job

401(k) Plan

Pet Insurance

Wellness Programs

Weekly Pay

Food Truck Fridays

Recognition Events

Job summary

Day Kimball Health in Putnam, CT is seeking a Patient Access Representative for the Patient Accounts Department. This role focuses on obtaining and verifying patient demographic and insurance information, and explaining hospital policies regarding patient care and collection practices.

The position supports front-end revenue cycle management, requires knowledge of insurance and medical terminology, and offers opportunities for growth within a collaborative, team-oriented environment.

Qualifications

• High school diploma or equivalent preferred.
• 2 years of customer service experience preferred.
• Knowledge of healthcare insurance preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Register patients for Emergency, Scheduled Outpatient and Inpatient procedures to support front-end revenue cycle management.
• Greet patients or representatives as the liaison for patient services and access.
• Maintain up-to-date knowledge of regulatory requirements for state, federal, and commercial payors.
• Assist with ABN and co-payment collection practices.

Skills

Customer Service

Healthcare insurance knowledge

Medical terminology

Communication

Education

High school diploma or equivalent

Job description

Day Kimball Health is hiring a Patient Access Representative for the Patient Accounts Department

Location: Putnam, CT

Minimum Requirements: 32 hours per month

Patient Access Representative Job Summary

Under the direction of the Patient Access Manager, the Patient Access Representative is responsible for obtaining and verifying patient demographic information, insurance, and other information for various hospital records. Informs patient of hospital and regulatory policies in regards to patient care and collection practices. You will also discover a culture of teamwork, professionalism, and mutual respect, and—most importantly—a fulfilling career.

Key Responsibilities

• Responsible for front-end revenue cycle management by registration of patients for Emergency, Scheduled Outpatient and Inpatient procedures.
• Requires extensive knowledge of all insurances and demographic information which drives the revenue cycle.
• Greets patients, relatives or patient representatives as the communication liaison for patient services and access.
• Responsible for current and new regulatory requirements for state, federal, and commercial payors.
• Responsible for ABN and co-payment collection practices.

Required Skills and Qualifications

Education:

• High school graduate or equivalent preferred.

Experience:

• 2 years Customer Service experience preferred.
• Knowledge of Healthcare Insurance preferred
• Knowledge of medical terminology preferred.
• Pay-for-Performance Opportunities
• Shift Differentials for eligible evening, night, and weekend shifts (where applicable)
• Career Growth, Leadership Development, and Mentorship
• 401(k) Retirement Plan with eligible employer contributions
• Pet Insurance
• Employee Wellness Programs, Recognition Events, and Food Truck Fridays
• Weekly Pay - get paid every week for added flexibility

Why Choose Day Kimball Health?

For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth.

Day Kimball Health is an affirmative action and equal opportunity employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke-free environment.

Day Kimball Health | [phone] or [phone]