Patient Access Representative, Part Time 24 Hours, Day, Patient Access

Day Kimball Health; Putnam (CT); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Accident & Critical Illness Coverage

401K with Employer Contribution

Additional Benefits

Job summary

Day Kimball Health in Putnam, CT is seeking a Patient Access Representative to support the Patient Accounts Department. You will register patients for Emergency, Scheduled Outpatient and Inpatient procedures, verify demographics and insurance, and explain hospital policies.

The role emphasizes accuracy, teamwork, and respectful service. Qualifications include a high school diploma or equivalent, 2 years of customer service experience, and knowledge of healthcare insurance and medical

Qualifications

• 2 years of customer service experience preferred.
• Knowledge of healthcare insurance preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Register patients for Emergency, Scheduled Outpatient and Inpatient procedures.
• Verify patient demographics and insurance information.
• Inform patients of hospital policies and billing practices.
• Ensure compliance with regulatory requirements for patient access and revenue cycle.

Skills

Customer service

Healthcare insurance knowledge

Medical terminology

Education

High school diploma or equivalent

Job description

Day Kimball Health is hiring a Patient Access Representative for the Patient Accounts Department

Location: Putnam, CT

Shift: Day Shift, 24 Hours

Patient Access Representative Job Summary

Under the direction of the Patient Access Manager, the Patient Access Representative is responsible for obtaining and verifying patient demographic information, insurance, and other information for various hospital records. Informs patient of hospital and regulatory policies in regards to patient care and collection practices. You will also discover a culture of teamwork, professionalism, and mutual respect, and—most importantly—a fulfilling career.

Key Responsibilities

• Responsible for front-end revenue cycle management by registration of patients for Emergency, Scheduled Outpatient and Inpatient procedures.
• Requires extensive knowledge of all insurances and demographic information which drives the revenue cycle.
• Greets patients, relatives or patient representatives as the communication liaison for patient services and access.
• Responsible for current and new regulatory requirements for state, federal, and commercial payors.
• Responsible for ABN and co-payment collection practices.

Required Skills and Qualifications

Education:

• High school graduate or equivalent preferred.

Experience:

• 2 years Customer Service experience preferred.
• Knowledge of Healthcare Insurance preferred
• Knowledge of medical terminology preferred.

Accident & Critical Illness Coverage

401K Plan with Eligible Employer Contribution

Additional Benefits

Why Choose Day Kimball Health?

For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth.

Day Kimball Health is an Affiant ...? We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke-free environment.

Are you ready to apply your expertise at the largest employer in Northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient Access Representative in Patient Accounts and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!

Day Kimball Health | [phone] or [phone]