Patient Service Representative, Part Time 20 Hours, Days, Pediatrics Putnam

Day Kimball Health; Putnam (CT); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Accident & Critical Illness Coverage

401K Plan

Additional Benefits

Job summary

Day Kimball Health is seeking a Patient Service Representative for the Pediatrics Department in Putnam, CT. This role involves various front-end functions including customer service, scheduling, and registration.

The ideal candidate has at least 4 years of experience in a healthcare environment and is proficient in medical coding. This position is integral to ensuring patient satisfaction and efficient service delivery.

Qualifications

• At least 4 years of relevant front-desk and customer related experience.
• Demonstrated competency with medical procedural coding (CPT/ICD9).
• Prior experience with patient or customer information systems.

Responsibilities

• Ensure all provider schedules are populated and telephones are answered.
• Register patients and collect copayments and past balance payments.
• Check-out each patient and schedule future appointments.

Skills

Customer service

Telephone management

Scheduling

Medical coding

Cash controls

Typing (40 WPM)

Education

High school diploma

College level courses

Job description

Day Kimball Health is hiring a Patient Service Representative for the Pediatrics Department!

Location

Putnam, CT

Shift

Day Shift, 20 Hours

Patient Service Representative Job Summary

A multi-tasking position that consists of all front-end functions including customer service, telephone management, scheduling, registration, copay collections, time of service account management, coding review, charge entry, and appropriate cash and end-of day closure procedures. The PSR will ensure that all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured prior to, or during each patient visit.

• Accident & Critical Illness Coverage
• 401K Plan with Eligible Employer Contribution
• Additional Benefits

• Responsible for collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of all front-end functions are integral to the success of this individual
• Follows procedures for verification of patient demographics information including insurance verification prior to the patient visit for all pre-scheduled patients
• Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information. Receives and documents in the information system patient responsible payments including co-payments, past balance payments, and time of service patient-responsible charges
• Check-out each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered

Patient Service Presentative Required Skills and Qualifications

Education

• Completion of a high school diploma.
• College level courses preferred but not required.

Experience

• Demonstrated competency with medical procedural coding (CPT/ICD9)
• At least 4 years of relevant front-desk and customer related experience, preferably within a healthcare environment
• Demonstrated competencies with cash controls, and typing skills at a minimum of 40 WPM.
• Prior experience and demonstrated competence with patient or customer information systems

Why Choose Day Kimball Health?

For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth.

Day Kimball Health is an Affi mative Action and Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants, regardless of race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected by local, state, or federal laws. Day Kimball Health is a smoke-free environment.

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