Patient Service Representative, Full Time Days, 40 Hours, Internal Medicine Dayville

Day Kimball Healthcare; Putnam (CT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Accident & Critical Illness Coverage

401K Plan with Employer Contribution

Additional Benefits

Job summary

Day Kimball Healthcare in Putnam, CT is seeking a Patient Service Representative for the Internal Medicine Dayville Department. This full-time role involves front-end functions like customer service, telephone management, and scheduling.

The ideal candidate will have a high school diploma and at least four years of relevant experience, preferably in a healthcare setting. Join us to foster a supportive and collaborative environment while making a meaningful impact on patient care.

Qualifications

• At least 4 years of relevant front-desk and customer related experience.
• Demonstrated competency with medical procedural coding (CPT/ICD9).
• Typing skills at a minimum of 40 WPM.

Responsibilities

• Ensure provider schedules are filled appropriately.
• Verify patient demographics including insurance before visits.
• Register all patients at each visit with complete information.
• Check-out each patient according to established policies.

Skills

Customer service

Telephone management

Scheduling

Medical coding

Cash controls

Typing skills

Education

High school graduate

College level courses

Job description

Position:Patient Service Representative, Full Time Days, 40 Hours, Internal Medicine Dayville

Location: Putnam, CT

Job Id:38150592426

# of Openings:1

Day Kimball Health is hiring a Patient Service Representative for the Internal Medicine Dayville Department!

Shift: Day Shift, 40 Hours

Patient Service Representative Job Summary

A multi-tasking position that consists of all front-end functions including customer service, telephone management, scheduling, registration, copay collections, time of service account management, coding review, charge entry, and appropriate cash and end-of day closure procedures. The PSR will ensure that all provider schedules are appropriately populated, telephones are responded to according to established protocols, and complete registration information is captured prior to, or during each patient visit.

• Accident & Critical Illness Coverage
• 401K Plan with Eligible Employer Contribution
• Additional Benefits

• Responsible for collaborative interaction with patients, physicians, other staff members and management, patient satisfaction and accurate processing of all front-end functions are integral to the success of this individual
• Follows procedures for verification of patient demographics information including insurance verification prior to the patient visit for all pre-scheduled patients
• Registers all patients at each visit utilizing established policies for the capture of complete and up-to-date patient and insurance information. Receives and documents in the information system patient responsible payments including co-payments, past balance payments, and time of service patient-responsible charges
• Check-out each patient via established policies, including charge entry for current visit if appropriate, scheduling of future appointments, facilitation of ancillary procedures as necessary, and provides for the patient a receipt for services rendered

Patient Service Presentative Required Skills and Qualifications

Education:

• High school gradate or equivalent preferred.
• College level courses preferred but not required.

Experience:

• Demonstrated competency with medical procedural coding (CPT/ICD9)
• At least 4 years of relevant front-desk and customer related experience, preferably within a healthcare environment
• Demonstrated competencies with cash controls, and typing skills at a minimum of 40 WPM.
• Prior experience and demonstrated competence with patient or customer information systems

Why Choose Day Kimball Health?

For nearly 130 years, Day Kimball Health has been the trusted healthcare provider for the Northeastern Connecticut community, offering accessible and compassionate care close to home. As a non-profit, integrated healthcare provider, we are committed to delivering high-quality services while maintaining a strong connection with our patients and their families. At Day Kimball, we are passionate about both our patients and our employees. We are growing our talented team every day and offer a supportive, collaborative environment where you can thrive and make a difference. Join us in our mission to elevate community-driven healthcare and be a part of an organization that values both personal and professional growth.

Day Kimball Health is an Aff

Are you ready to apply your expertise at the largest employer in Northeastern Connecticut, known for its commitment to excellence in individualized care? Join our team as a Patient Service Representative in the Dermatology Department and experience a culture of teamwork, professionalism, mutual respect, and, most importantly, a career that makes a difference!