Patient Service Representative

Eye Specialists Of Illinois; Park Ridge (IL); On-site; USD 24,796 - 32,029; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Job summary

Eye Specialists Of Illinois in Park Ridge is seeking a Patient Service Representative to join our Ophthalmology team. The right candidate will have a healthcare background and expertise in medical records and scheduling.

Your responsibilities will include greeting patients, scheduling appointments, verifying insurance information, and ensuring HIPAA compliance. The ideal applicant should be detail-oriented with excellent communication skills.

The pay range for this position is $18.00 to $23.25 per hour based on experience and qualifications.

Qualifications

• Experience in a healthcare setting.
• Familiarity with medical records and scheduling.
• Detail-oriented with strong communication skills.

Responsibilities

• Greet patients and visitors in a friendly manner.
• Schedule patient appointments using medical records system.
• Verify patient insurance information.
• Maintain patient records and ensure HIPAA compliance.
• Answer phone calls and direct inquiries.
• Provide administrative support for office operations.
• Collaborate with medical staff for efficient patient flow.

Skills

Medical scheduling experience

Knowledge of HIPAA regulations

Electronic medical records software

Multi-line phone operation

Excellent communication skills

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development

Job Summary

We are seeking a dedicated Patient Service Representative to join our Ophthalmology team. The ideal candidate will have experience in a healthcare setting and possess knowledge of medical records, scheduling, and administrative support.

Responsibilities

• Greet patients and visitors in a professional and friendly manner
• Schedule patient appointments efficiently using an electronic medical records system
• Obtain and verify insurance information
• Maintain patient records accurately and ensure confidentiality in compliance with HIPAA regulations
• Answer phone calls, respond to inquiries, and direct calls to the appropriate personnel
• Provide administrative support such as filing, faxing, and scanning
• Collaborate with medical staff to ensure smooth patient flow and excellent service delivery

Knowledge

• Experience with computers and electronic medical records software
• Knowledge of HIPAA regulations and medical terminology, preferred
• Experience in medical scheduling or receptionist duties
• Ability to operate multi-line phone systems effectively

If you are a detail-oriented individual with excellent communication skills and a passion for providing exceptional patient care, we encourage you to apply for this rewarding position as a Patient Care Coordinator.

PAY RANGE: $18.00 to $23.25

Employee pay is determined by multiple factors, experience, qualifications, skills and local minimum wage requirements.