Medical Receptionist 361053

OMNI EYE SPECIALISTS PA; Woodbridge Township (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive 401(k) with matching

Health, dental, and vision insurance

Disability and life insurance

Flexible spending account

Generous paid time off

Job summary

OMNI EYE SPECIALISTS PA is seeking a Front Desk Representative to be the welcoming face of our ophthalmology practice. This in-person role emphasizes patient-first service, accurate scheduling, and precise administrative tasks to support clinicians and staff.

The ideal candidate will be reliable, possess strong communication skills, and have experience in medical administration, with a high school diploma or equivalent.

Qualifications

• Experience in medical administration with knowledge of medical terminology.
• Proficiency in data entry and general office computer systems.
• Ability to work in a fast-paced environment and deliver excellent customer service.
• Must have a high school diploma or equivalent.

Responsibilities

• Greet patients warmly as the first point of contact, manage check-ins/check-outs, and respond to questions with clarity and care.
• Schedule appointments efficiently and coordinate provider calendars to keep the workflow smooth.
• Answer calls, manage messages, verify patient information, and maintain accurate records.
• Collect co-pays, verify insurance eligibility, and assist with daily financial reporting.
• Address patient concerns, escalate issues when needed, and advocate for a positive patient experience.
• Collaborate with providers, clinical and administrative staff, and external partners to ensure seamless operations.

Skills

Customer service

Communication

Data entry

Teamwork

Medical terminology

Office procedures

Education

High school diploma or equivalent

Job description

Description

Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group. We are seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience

Your Impact:

• Be the Patient's First Point of Contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
• Masterful Scheduling & Coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
• Expert Communication & Organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
• Financial Accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
• Problem Solving & Patient Advocacy: Address patient concerns, escalte issues as needed, and ensure a positive experience.
• Team Collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

What You'll Bring/Requirements:

• Reliability, a positive attitude, and excellent teamwork skills.
• Strong communication and interpersonal abilities.
• Proficiency in data entry and computer skills.
• Ability to thrive in a fast-paced environment.
• Exceptional customer service skills.
• Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
• Must hold a high school diploma or equivalent.

Bonus Points:

• Prior experience in ophthalmology.
• Familiarity with Electronic Medical Records (EMR).

Perks & Benefits:

• Competitive 401(k) with matching.
• Comprehensive health, dental, and vision insurance.
• Disability and life insurance.
• Flexible spending account.
• Generous paid time off.

Important Details:

• Must be able to travel to multiple locations (if applicable).
• Availability for evenings and weekend rotations (if applicable- varies by practice).
• Ability to handle a high-volume practice.
• This position is in person.

We thrive on: Care for our patients and team, effective Collaboration, and a commitment to Elevate our standards.

Refocus is an equal opportunity employer and we value diversity.

Requirements

Travel required