Front Desk Representative

HANNA PROFESSIONAL LLC; Las Vegas (NV); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Flexible schedule

Ongoing training

Employee discount

Job summary

HANNA PROFESSIONAL LLC in Las Vegas is seeking an experienced Front Desk Representative for their busy ophthalmology practice. The ideal candidate will provide exceptional customer service, verify insurance benefits, and efficiently schedule appointments.

Responsibilities include greeting patients, handling high-volume calls, and maintaining accurate records in a fast-paced environment. Candidates should have a strong work ethic and excellent multitasking skills.

Competitive salary and benefits, including health and dental insurance, are offered.

Qualifications

• Two or more years of experience as a receptionist or in a similar role is preferred.
• Excellent communication skills with a commitment to customer service.
• Strong work ethic and positive attitude.

Responsibilities

• Greet patients and provide exceptional customer service.
• Verify insurance eligibility and benefits.
• Schedule and confirm appointments.

Skills

Customer service

Multitasking

Communication skills

Insurance verification

Scheduling appointments

Tools

Scheduling software

Job description

Benefits

• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Competitive salary
• Flexible Schedule
• Great work-life balance
• Ongoing training
• Employee Discount

Job Summary

We are seeking an experienced Front Desk Representative to join our busy ophthalmology practice. The ideal candidate must have experience verifying insurance benefits, collecting copays and balances, scheduling appointments, and providing excellent customer service in a fast‑paced medical environment. This position requires strong multitasking skills, attention to detail, and the ability to work efficiently while maintaining a positive and professional attitude.

Responsibilities

• Greet patients and provide exceptional customer service
• Check patients in and out efficiently
• Verify insurance eligibility and benefits
• Collect copays, deductibles, coinsurance, and outstanding balances
• Schedule and confirm appointments
• Answer high-volume phone calls and assist patients with questions
• Enter and update patient demographics and insurance information
• Scan and upload insurance cards, referrals, and medical records
• Coordinate with providers and staff to ensure smooth patient flow
• Maintain accuracy while working in a fast‑paced environment

Qualifications

• Two or more years of experience as a receptionist or similar role is preferred
• Excellent communication skills with a commitment to customer service
• Strong work ethic and positive attitude
• Familiar with computers and scheduling software
• Excellent multi‑tasking skills