Patient Service Representative

American Health Imaging; Myrtle Beach (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus

Medical, dental, vision, life, and Rx

401(k)

Paid vacation

PTO accrual from day 1

Referral bonus program

Job summary

American Health Imaging in Myrtle Beach, SC, is seeking an entry-level Patient Service Representative to join our new imaging center. The role focuses on scheduling, insurance verification, check-in/check-out, and delivering excellent patient service in a fast-paced medical office.

During the November 2026 opening, you may train at the Murrells Inlet center. We value reliability, strong communication, and the ability to handle high patient volumes while maintaining accurate records.

Qualifications

• 1–4 years of experience in a medical office or hospital setting.
• Experience with authorizations and insurance verification preferred.
• Ability to manage a high patient volume.
• Strong customer service and computer skills.
• Ability to multitask.
• Medical terminology knowledge.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out.
• Answer multiple phone lines.
• Provide accurate and complete information to billing.
• Verify insurance.
• Ensure accuracy of patient data in the system.
• Process requests and file patient records.

Skills

Medical terminology

Customer service

Computer skills

Multi-tasking

Job description

Full-time Patient Service Representative

AHI Myrtle Beach - 1103 48th Ave North Myrtle Beach, SC 29577 (New location opening in November 2026)

Schedule: Monday - Friday 8am - 5pm

Lumexa Imaging partner American Health Imaging has an entry-levelPatient Service Representative role open in Myrtle Beach, South Carolina. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!

This new outpatient imaging center is scheduled to openlate November 2026.

Until that opening, the PSR will interview and work/train in the AHI Murrell's Inlet center: 4410 US-17 S Suite B6, Murrells Inlet, SC 29576.

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking Patients In / Out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task
• Medical Terminology Knowledge

Robust benefit offerings include:

• Monthly Bonus Opportunity
• Medical / Dental / Vision / Life / Pharmacy Plans, with Benefits effective first day of the month following hire date
• 401(k)
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program
• Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed above.

Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.

At American Health Imaging, we combine advanced imaging technology with exceptional clinical expertise and a patient-first approach. Our outpatient centers are known for delivering high-quality diagnostic imaging in a welcoming, compassionate environment. If you're looking to join a team that values collaboration, excellence, and outstanding patient care, we'd love to hear from you.