Patient Service Representative

Center for Vein Restoration; Middletown (DE); Presencial; USD 23.000 - 26.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, Dental & Vision insurance

Tuition reimbursement

401k Program

PTO + 8 paid holidays

No nights or weekends

Four 10-hour shifts

Resumo da vaga

Center for Vein Restoration (CVR) is hiring a Patient Service Representative to join our healthcare team. The role supports front desk operations, patient check-in/out, scheduling, and insurance coordination across our Middletown and Wilmington clinics.

The position offers an hourly rate of $17.00–$19.00 with a day shift, four 10-hour shifts, and no nights or weekends. Benefits include medical, dental & vision, tuition reimbursement, 401k, and paid holidays. Spanish preferred.

Qualificações

• Minimum 1 year administrative or customer service experience in a medical setting.
• Reliable transportation to CVR clinics and ability to travel between locations.
• Spanish fluency preferred

Responsabilidades

• Greet patients in a friendly, professional manner and check in/out
• Distribute and ensure understanding of CVR policies and procedures
• Maintain compliant patient charts in NextGen/EHR
• Review scheduling, finances, and referrals with patients
• Send precertification forms daily to the Precertification Department
• Collect copays and patient balances at the time of service
• Schedule and confirm appointments and capture patient emails

Conhecimentos

Customer service

Administrative experience

Spanish language

Formação

High School diploma

Ferramentas

NextGen/EHR

Descrição da vaga

DE - Wilmington - Wilmington, DE 19808

Overview

Salary Range:

$17.00 - $19.00 Hourly

Job Shift:

Day

Education Level:

High School

Travel Percentage:

None

Category:

Admin - Clerical

Description

Join a Healthcare Team Where You Belong
At Center for Vein Restoration (CVR), our mission is simple but powerful: to improve lives every day. Every patient we care for inspires us to do more, give more, and be more for them and each other. As the nation’s premier physician-led vein center, we combine cutting-edge, outpatient vascular treatments with compassion, integrity, and trust to make a meaningful difference in the communities we serve.

CVR is the place to grow if you're searching for a healthcare role where purpose and work-life balance are valued. With no nights, no weekends, and no on-call requirements, our structured schedule options (think 4-day work week or 10-hour shifts) support a full, rewarding life outside of work. With healthcare jobs near you across 110+ locations, we offer meaningful careers in a collaborative, patient-centered environment.

Our Patient Services Representatives Enjoy:

• Fast paced, learning work environment
• No weekends/no nights
• Bonus eligibility
• Medical, Dental & Vision insurance
• Tuition reimbursement
• 401k Program
• PTO + 8 paid holidays
• Centers closed for holidays
• Opportunity for continued growth & development

Schedule and Locations:

• Full-Time
• Salary range $17.00 - $19.00 hourly
• Tuesday & Thursday - CVR Middletown clinic
• Wednesday & Friday - CVR Wilmington clinic
• 7AM - 5:30 PM
• Four 10-hour shifts

Responsibilities:

• Patient Service Representatives greet patients in a friendly and professional manner and check in/out
• Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members
• Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen
• The Patient Service Representatives will review scheduling and financial responsibilities and referrals with each patient throughout care.
• Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered
• Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes
• Review future schedules to confirm that all patients have been preauthorized for treatment
• The Patient Service Representatives will obtain all new patient forms, properly update in NextGen/EHR; ensure that patient records are up to date in EHR/ NextGen
• Collect necessary paperwork for patient appts such as authorizations, referrals, etc.
• Collect copays and patient balances at time of service
• Schedule and confirm appointments; collect email addresses from patients

Qualifications

Minimum Requirements:

• Minimum 1 year administrative or customer service experience, preferably in a medical setting
• Must have reliable transportation to clinics that may not be accessible by public transportation
• Must be able to travel to CVR Clinics
• Spanish Fluency Preferred