Patient Service Representative

Dental Care Alliance; Manassas (GA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance and disability benefits

401(k) plan

Access to modern dental technology

Job summary

Taheri Dental Group is seeking a dedicated Patient Service Representative in Manassas, Virginia, to provide high-quality patient care within a friendly team environment. The candidate must have at least one year of experience in a dental setting and be bilingual in English and Spanish.

This role involves greeting patients, answering inquiries, managing appointments, and facilitating treatment plans. The office offers a supportive environment with comprehensive insurance and benefits.

Qualifications

• 1 year experience working in a dental office required.
• Must have exceptional customer service skills.

Responsibilities

• Acknowledge, smile and greet patients upon arrival/dismissal.
• Respond to patient questions and concerns according to policies.
• Schedule appointments and maintain the appointment book.
• Register patients on the sign-in sheet.
• Post charges and payments to patient accounts.

Skills

Customer service skills

Bilingual in English and Spanish

Knowledge of dental insurance plans

Telephone answering skills

Job description

Overview

Taheri Dental Group is looking for a Patient Service Representative in Manassas, Virginia, to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What we offer

• Full time: Monday through Thursday from 8am to 5pm and Friday from 8am to 2pm
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

How to Apply

If you are a dedicated Patient Service Representative looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming AppointmentsFollow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications

• 1 year experience working in a dental office required
• Bilingual in English and Spanish required
• Knowledge of dental insurance plans
• Experience answering telephone
• Must have exceptional customer service skills

Legal Disclaimer:Wecomply withall minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements.The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.