Patient Service Representative

Dental Care Alliance; Virginia; Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental services

Life insurance

Vision insurance

Long term disability

Section 125 - Flexible SpendingAccount

401K

EAP program

DCA voluntary supplemental insurance

Job summary

Northern Virginia Oral Maxillofacial Surgery Associates in Woodbridge, VA, is seeking a Patient Service Representative to join our clinical team and deliver high-quality patient care in a friendly, team-based environment.

You will answer phones, greet patients, manage inquiries, schedule appointments, and assist with financial arrangements for treatment plans while supporting staff and the Office Manager. The role emphasizes compassion, accuracy, and a patient-first approach.

Qualifications

• Experience delivering high-quality patient service.
• Excellent communication skills and empathy.
• Ability to handle inquiries and coordinate scheduling.

Responsibilities

• Answer phones and greet patients professionally.
• Manage patient inquiries and appointment scheduling.
• Assist with financial arrangements for treatment plans.

Skills

Customer service

Phone etiquette

Scheduling appointments

Job description

Northern Virginia Oral Maxillofacial Surgery Associates is looking for a Patient Service Representative in Woodbridge, Virginia to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

Additional benefits

• Medical insurance
• Dental services
• Life insurance
• Vision insurance
• Long term disability
• Section 125 - Flexible Spending Account
• 401K
• EAP program
• DCA voluntary supplemental insurance products